Assistant Director of Pioneer Valley Services

Assistant Director of Pioneer Valley Services

Job Type: Full Time

Schedule: 37.5 hours/week; M-F

Location: Pioneer Valley, Western Massachusetts

Sign-on Bonus: $1,500

Job Overview

Join UCP of Western Massachusetts and help members live "life without limits." As the Assistant Director of Pioneer Valley Services, you will play a crucial role in enhancing the lives of adults and young adults with disabilities. You will assist the Director in planning and coordinating vital programs, ensuring high-quality support and advocacy for our members. Your leadership will directly impact the well-being and independence of those we serve.

Key Responsibilities

• Lead and inspire a team of direct care staff, fostering a positive and collaborative work environment.
• Oversee program activities and ensure they align with therapeutic goals and service plans.
• Provide direct care and support to members when needed, ensuring their needs are met.
• Conduct regular performance evaluations and provide constructive feedback to staff.
• Manage payroll, including mileage and stipends, and ensure compliance with funding requirements.
• Conduct monthly audits and implement necessary improvements to enhance service quality.
• Maintain strong relationships with families, providing them with timely information and resources.
• Coordinate social, recreational, and life skills activities that promote community integration.
• Attend and contribute to IEP and ISP meetings, advocating for members' needs.
• Develop partnerships with local businesses, civic organizations, and other service providers.
  
  

Requirements

• Must be at least 18 years of age.
• Bachelor’s degree in a related field plus three years’ experience in program management, case management, supervision, or equivalent experience or minimum of five years related experience with a related associate’s degree or minimum of six years related experience with a Certificate in Human Services or Direct Support or a minimum of seven years related experience.
• Knowledge of local community resources and UCP programming.
• Ability to maintain Adult/Pediatric CPR and First Aid certification.
• Ability to set up and maintain a home office.
• Flexible hours to meet the needs of members, including occasional evenings, weekends, and overnight travel.
• Strong organizational and analytical skills.
• Ability to exercise discretion and independent judgment.
• Cultural competency.
• Effective communication skills, both written and verbal.
• Proficiency with Microsoft Office/Office 365 and remote applications such as Zoom.
• Valid driver’s license, proof of insurance, and availability of a private vehicle.
• Acceptable CORI, SORI, DPPC background checks, and national fingerprint checks.
  
  

Benefits

• Generous vacation, personal time, and sick leave benefits.
• 403(b) retirement program with company match after 1000 hours and one year of service.
• Mileage reimbursement.
• Employee assistance program.
• Employee referral program and more!
  
  

About Us

As part of the UCP affiliate network, UCP of Western Massachusetts offers a variety of community programs and services for persons with disabilities and other similar service needs, including Assistive Technology, Early Intervention, Individual and Family Support, and Adult Family Care. UCP has offices in western Massachusetts and is COA accredited. UCP of Western MA is guided by a set of core principles - Respect, Integrity, Communication, and Empathy. Our team is dedicated to providing a "Life Without Limits" for people with differing abilities, and we are seeking a motivated and talented individual who shares our commitment to these principles to join us in our mission. Learn more at UCP Careers.