What are the responsibilities and job description for the Supv Front Office position at UF Health?
Overview
Under the direction of the Clinic Nurse Manager, Ambulatory Operations Manager, or Ambulatory Administrator, supervises and coordinates the day-to-day clinic activities and personnel issues for the front office staff located in the ambulatory setting. Participates with and acts as a liaison in conjunction with the Medical Director and the Ambulatory Operations Manager / Director with all other hospital departments and patients.
Qualifications
Required Education :
Associate's Degree; Experience may be substituted on the basis of 2 years experience for one year of college.
Preferred Education :
Bachelor's Degree.
Necessary Skills :
1. Above average written and verbal communication skills. 2. Ability to work well under pressure. 3. Demonstrates ability to be fair-minded and objective. 4. Demonstrates Client Service knowledge. 5. Thorough knowledge of clinical support functions including, but not limited to : registration, scheduling, insurance coordination of benefits, managed care and collections.
Required Experience :
Minimum two (2) years of experience in a medical ambulatory setting (Physician's office, etc.)
Preferred Experience :
One to two (1-2) years supervisory experience preferred. One year computer experience with HBOC or IDX. Experience with spreadsheet and word processing programs.
Supervision :
Supervisory responsibility of 5-10 employees.
