What are the responsibilities and job description for the End User Computing Specialist I position at UF Information Technology (UFIT)?
Classification Title
End User Computing Specialist I
Job Description
UF Information Technology (UFIT) is currently seeking an entry level End User Computing Specialist I to join Learning Spaces Academic Technology, a unit within UFIT.
Employment with UFIT provides an excellent opportunity to work with other dedicated employees focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.
The Academic Technology Learning Spaces Support team is responsible for the installation, configuration, and support of all technology and equipment in roughly 275 classrooms across campus. The team also supports multiple computer labs, conference rooms and digital signage services. This work includes real-time on-site and remote support/consultations for faculty.
Some Key Responsibilities And Characteristics Of This Position Are
UF Information Technology comprises eight departments reporting to the Vice President and Chief Information Officer: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit http://www.it.ufl.edu/vp-cio-office/strategic-plan/.
Learn more about UFIT at https://it.ufl.edu/ and @GoGatorsUFIT.
About The University Of Florida
The University of Florida (UF) is the state’s oldest, largest, and most comprehensive land grant university, with an enrollment of over 50,000 students and was ranked 6th in the country among public universities (US News and World Report 2023 rankings) and 1st among public institutions in the Wall Street Journal 2023 survey. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from the Gulf of Mexico, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Alachua County schools are highly rated and offer various programs, including magnet schools and an international baccalaureate program. Learn more about what Gainesville has to offer at Visit Gainesville.
Benefits
Full-time TEAMS employees accrue vacation leave at a rate of 6.769 hours biweekly/22 days annually and sick leave at 4 hours biweekly/13 days annually. In addition, employees are eligible for ten paid holidays each year.
Vacation-accruing TEAMS employees are eligible for four personal leave days/32 hours per year, assuming full-time status. These leave days may allow units to close from December 26 to 31, when possible, determined on a unit-by-unit basis.
In addition to paid time off, the University of Florida offers a very competitive benefits package.
Achieving a top-6 public university ranking means we prioritize employing and working with people with various experiences, backgrounds, and perspectives to discover new ways to leverage technology for teaching, learning, research, and the business needs of a comprehensive land-grant institution.
Expected Salary
$20.72 per hour
Minimum Requirements
Associate's degree; or a high school diploma or equivalent and two years of relevant experience.
Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience but does not negate the minimum degree requirement(s).
Preferred Qualifications
The ideal candidate will possess the following education, experience, and skills:
This position requires US work authorization.
A Criminal Background Screening is required.
Applicants are required to submit the following with their application:
Health Assessment Required: Yes
End User Computing Specialist I
Job Description
UF Information Technology (UFIT) is currently seeking an entry level End User Computing Specialist I to join Learning Spaces Academic Technology, a unit within UFIT.
Employment with UFIT provides an excellent opportunity to work with other dedicated employees focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.
The Academic Technology Learning Spaces Support team is responsible for the installation, configuration, and support of all technology and equipment in roughly 275 classrooms across campus. The team also supports multiple computer labs, conference rooms and digital signage services. This work includes real-time on-site and remote support/consultations for faculty.
Some Key Responsibilities And Characteristics Of This Position Are
- Configuring and troubleshooting AV technology
- Configuring and troubleshooting Windows and MacOS based computers
- Providing support for instructors in potentially high-stress situations
UF Information Technology comprises eight departments reporting to the Vice President and Chief Information Officer: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit http://www.it.ufl.edu/vp-cio-office/strategic-plan/.
Learn more about UFIT at https://it.ufl.edu/ and @GoGatorsUFIT.
About The University Of Florida
The University of Florida (UF) is the state’s oldest, largest, and most comprehensive land grant university, with an enrollment of over 50,000 students and was ranked 6th in the country among public universities (US News and World Report 2023 rankings) and 1st among public institutions in the Wall Street Journal 2023 survey. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from the Gulf of Mexico, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF’s large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Alachua County schools are highly rated and offer various programs, including magnet schools and an international baccalaureate program. Learn more about what Gainesville has to offer at Visit Gainesville.
Benefits
Full-time TEAMS employees accrue vacation leave at a rate of 6.769 hours biweekly/22 days annually and sick leave at 4 hours biweekly/13 days annually. In addition, employees are eligible for ten paid holidays each year.
Vacation-accruing TEAMS employees are eligible for four personal leave days/32 hours per year, assuming full-time status. These leave days may allow units to close from December 26 to 31, when possible, determined on a unit-by-unit basis.
In addition to paid time off, the University of Florida offers a very competitive benefits package.
Achieving a top-6 public university ranking means we prioritize employing and working with people with various experiences, backgrounds, and perspectives to discover new ways to leverage technology for teaching, learning, research, and the business needs of a comprehensive land-grant institution.
Expected Salary
$20.72 per hour
Minimum Requirements
Associate's degree; or a high school diploma or equivalent and two years of relevant experience.
Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience but does not negate the minimum degree requirement(s).
Preferred Qualifications
The ideal candidate will possess the following education, experience, and skills:
- EDUCATION & TRAINING
- Training and certifications with AV technology (e.g. Crestron) or computer management (e.g. A , Microsoft)
- EXPERIENCE
- Experience with Audio Visual wiring and technologies
- Experience with Windows and MacOS computers
- SKILLS
- Exemplary communication skills; ability to explain complex, highly technical information to non-technical colleagues using clear, simple language
- KNOWLEDGE
- Awareness of current standards and trends in AV, IT and emerging technology
- ABILITIES
- Manage multiple tasks to deadlines; communicate progress at regular intervals
- Superior analytical and problem-solving abilities.
- OTHER QUALIFICATIONS
- Provide excellent service through professional and courteous interactions with internal and external customers while meeting business needs
- Florida driver license required
This position requires US work authorization.
A Criminal Background Screening is required.
Applicants are required to submit the following with their application:
- Cover Letter
- Resume or CV
- Professional References (Minimum of 3)
Health Assessment Required: Yes
Salary : $21
