What are the responsibilities and job description for the Venue Operations Manager position at UFC?
Who We Are:
UFC® is the world’s premier mixed martial arts organization (MMA), with more than 700 million fans and 243 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 900 million TV households across more than 170 countries. UFC’s athlete roster features the world’s best MMA athletes representing more than 80 countries. The organization’s digital offerings include UFC FIGHT PASS®, one of the world’s leading streaming services for combat sports. UFC is part of TKO Group Holdings (NYSE: TKO) and is headquartered in Las Vegas, Nevada. For more information, visit UFC.com and follow UFC at Facebook.com/UFC and @UFC on X, Snapchat, Instagram, and TikTok: @UFC.Endeavor is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.Job Description
The Role and What You’ll Do:
The Venue Operations Manager is responsible for supporting the Director of Venue Operations with the overall operational success of UFC events. They will be a liaison between UFC operations and production teams and the venue operations management and ensure that all internal needs are met in compliance with venue safety regulations and operating standards.
- Collaborates with Operations Department and vendors to coordinate the arrival of operational and production facilities and equipment for load in and load out of venues.
- Supervises the setting and striking of all staging aspects of events including rigging, PA sound system, lighting, projection, Octagon, bleachers, chairs and tables.
- Manages all aspects of stagehand crews for setup and striking events.
- Oversees the loading dock operations.
- Fosters relationships between technical and operations staff to ensure efficient load in, setup and execution of event and broadcast productions.
- Ensures all back of house room needs for various departments are met including fighter locker rooms, production and operations offices, VIP suites and media work areas.
- Proactively works with internal department leads in advance of events in obtaining their event logistical needs in timely manner.
- Ensures that all event related contractual requirements are met per venue contract and event rider.
- Serves as back-of-house management representative.
- Conducts regular quality control walkthroughs of the venue and ensure that policies and procedures are followed and the venue’s property is not damaged.
- Assists with internal and venue security departments to ensure all production operations are in compliance with venue regulations and operating standards for the safety of fighters, their camps, all staff, vendors and freelance crews, event attendees and VIP guests.
You Have These:
- High school diploma required, associate or bachelor’s degree preferred
- 5 years of event-related work experience, including supervisory or management experience
- Knowledge and previous live event work experience in venues and/or facilities
- Ability to work in a fast-paced, team-oriented environment and manage multiple tasks simultaneously
- Work well under pressure, including tight deadlines
- Strong administrative and organizational skills
- Excellent interpersonal, communication and conflict resolution skills
- Excellent troubleshooting and problem resolution skills
- Great attention to detail
- Knowledge of safety practices and all applicable safety standards for public facilities
- Ability to work irregular hours such as evening, weekends, and/or holidays
