Talent Coordinator

Job Summary

The Talent Coordinator is responsible for ensuring a seamless onboarding process for new hires and transfers. This role works closely with Recruiters, Hiring Managers, and other members of the People team to provide an exceptional candidate experience and support efficient, compliant onboarding processes.

About UFCU

Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures.

In Pursuit Of Our Aspiration That UFCU Is Loved By Millions Of Members And Built To Thrive For Generations, We Are Guided By Our Values

Purposefully Member-Obsessed

We are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success.

Possibilities Reimagined

We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights.

Performance Excellence Rooted in Unwavering Integrity

We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.

Essential Duties

• Partners with Recruiters to draft, send, and track offer letters, ensuring timely completion by candidates.
• Supports the onboarding process and develops a strong working knowledge of the HRS onboarding portal. While not expected to be a subject matter expert initially, this role requires the ability to learn systems and processes quickly and apply them effectively.
• Manages background checks, reference checks, and employment verifications for candidates.
• Ensures candidates meet minimum onboarding requirements and flags any potential concerns.
• Facilitates compliance with Fair Credit Reporting Act (FCRA) and Adverse Action notices.
• Coordinates all onboarding documentation and tasks related to background checks and internal systems.
• Maintains frequent communication with candidates, hiring managers, and HRIS to address onboarding questions and updates.
• Manages “Day One” deliverables and ensures smooth transitions to internal People team partners.
• Onboards internal mobility (current employees), interns, program/summer staff, and rehires.
• Supports student internship programs, university relations efforts, and related talent initiatives.
• Manages and updates job postings across internal and external platforms.
• Posts open positions to job boards such as Handshake, Indeed, and others as appropriate to the role.
• Maintains and updates the applicant tracking system (ATS) to ensure data accuracy and workflow consistency.
• Coordinates interview scheduling and communication between candidates and hiring teams.
• Collects, organizes, and reports on onboarding feedback and candidate experience surveys.
• Maintains backend documentation and supports continuous improvement of onboarding tools and resources.
  
  

Other

• Performs other duties as assigned.
• Adheres to organizational policies, procedures, and business ethics codes.
• Completes required regulatory training as assigned.
• Maintains strict compliance with laws, regulations, policies, and procedures relevant to the role, including but not limited to the Bank Secrecy Act, Anti-Money Laundering (AML), USA PATRIOT Act, OFAC, and Fair Lending Regulations.
  
  

Minimum Qualifications

• 6 months to 2 years of experience in talent coordination, recruiting, or administrative support.
• Proficient in Microsoft Office Suite.
  
  

Preferred Qualifications

• 3 years of experience supporting recruitment, onboarding, or other HR-related functions.
• Familiarity with Fair Credit Reporting Act (FCRA), Adverse Action process, and associated compliance.
• Prior experience working in a highly regulated environment, such as financial services.
  
  

Knowledge/Skills/Capabilities

• Strong written and verbal communication skills.
• High attention to detail and organizational abilities.
• Proven ability to manage multiple tasks, prioritize competing demands, and meet deadlines.
• Quick learner with the ability to grasp new tools, systems, and processes efficiently.
• Demonstrated professionalism, confidentiality, and sound judgment.
• Team-oriented and collaborative approach to work.
• Innovative mindset with an interest in improving systems, processes, and experiences.
• Strong customer service orientation and commitment to delivering a positive candidate experience.
  
  

Core Competencies

• Demonstrating Member Obsession
• Puts themselves in the Member’s shoes
• Looks for friction points
• Makes it personalized and easy
• Demonstrating Performance Excellence
• Sets standards for elevating excellence
• Ensures elevated quality
• Takes responsibility
• Conducts continuous improvement
• Demonstrating Innovation
• Challenges current thinking
• Approaches change with a positive mindset
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
• Employee will make extensive use of the telephone requiring the ability to effectively and accurately explain complex information.
  
  

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Position is expected to work onsite at UFCU Plaza in Austin, Texas at least one day per week but up to three days per week.
• This position may involve periodic stressful conditions.
• May occasionally require an adjusted work schedule, overtime, and evening/weekend hours.
• Public contact position, requiring appropriate professional appearance.
• Frequent computer use at a workstation of up to two hours at a time.
• The noise level in the work environment is usually moderate.
  
  

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