Branch Manager- Cottonwood Branch

Hours: Between 8:30 am – 6:30 pm, Monday – Friday w/ some Saturdays

Pay: $70,000/yr or possibly higher depending on experience.

Your Purpose Will Be:

The person in this position will manage the production and operations of the branch. Their daily duties include production, supervision, and leadership of all employees, as well as the daily transactional coaching of those employees, assisting members, and completing the daily tasks of and accomplishing the goals of the Branch. Also, every employee is responsible for fulfilling our Mission Statement: To improve the financial well-being of our members, while providing world class service.

What You’ll Do:

• Oversees production of deposits, lending, and new members.
• Ensure an elevated level of member service is achieved and maintained.
• Develops and maintains new and existing member relationships.
• Monitors all branch activities to ensure compliance with established Credit Union policies and procedures.
• Generates external business through relationship building calls and discusses opportunities to improve members’ financial well-being.
• Ensures all daily branch operational tasks are completed.
• Responsible for risk management and maintains security within the branch.
• Meet performance standards and goals as set by the credit union. (To be effective, employees must be able to perform each job duty successfully and maintain a Making the Difference Index (MDI) of 90 or higher.)
• Hires, trains, develops, motivates, coaches and disciplines the branch team; administers performance evaluations and recommend appropriate actions.
• Assures employees are knowledgeable in their job, positively engaged with members, and help members feel valued.
• Coaches and models behaviors to build rapport, identify needs, recommend products, secure relationships, and build total commitment with members.
• Build a strong and effective team through consistent sales and team meetings along with one-on-one discissions.
• Maintains communications with VP, prepares and submits reports timely and attend scheduled meetings.
• Seeks tabling and presentation opportunities to spread the word of Credit Union benefits, and to increase new member acquisition.
• Represents the Credit Union in a positive and professional manner while attending all public, community, and tabling events.
• Maintains a contact list of business of high value members assigned to Branch location.
• Supports the Centralized Lending department, by providing the documentation needed for loan applications, and by assisting with the closing of loans.
• Understands the Bank Secrecy Act and how it is applied.

Perks For You:

• Opportunity for advancement and career growth.
• Ongoing paid training opportunities.
• 12 paid holidays.
• Paid vacation, personal, and sick time off.
• Affordable health insurance and employer HSA contributions.
• 14.47% 401(k) contribution (no matching necessary).
• Discounts on Credit Card interest rates.
• Discounts on Mortgage Loan fees.

Qualifications:

• Two to four years of similar or related experience.
• Minimum of a two-year college degree or completion of a specialized course of study.
• Must be sales and team oriented.
• Good working knowledge of accounting practices and principles.
• Excellent communication and interpersonal skills.
• Proficient with standard office business machinery and software. Including working knowledge of Microsoft Word/Excel/Outlook

Competencies:

• Demonstrated ability to plan and organize your own work activities; analyze and disseminate numerical data; manage work time efficiently; follow procedures and policies; perform basic mathematical calculations; identify and solve problems. Must work independently with minimal supervision, be proactive and have the ability to finish projects and tasks within the expected time frame.
• Must possess excellent interpersonal and communication skills, courtesy, tact, and diplomacy. Work involves much personal contact with others inside and/or outside the organization for purposes of giving or obtaining information, building relationships, or soliciting cooperation.
• Must be able to manage the pressures associated with a deadline-oriented atmosphere, managing others, and customer service issues.
• Able to prioritize numerous tasks with great attention to detail and demonstrate sound and prudent decision making, ethics, and professionalism.

Work Environment & Physical Requirements:

• Works in office and field environment locations. This includes but is not limited to various outdoor and indoor climates, public venues, and driving conditions.
• While performing the duties of this job, the employee may regularly need to: see, talk, hear, and perform repetitive movements with arms, hands and fingers to handle, feel, grasp and reach. A computer, phone -possibly including a smart phone, and standard office equipment are normal tools for this position. Specific vision abilities that may be required by this job include close vision and distance vision. The employee may at times also need to: climb, balance, stoop, kneel, or crouch. The employee may occasionally lift and/or move up to 50 pounds.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.