What are the responsibilities and job description for the Service Desk Associate position at UFS Downtown Outlet Center?
Job description
Are you a friendly, customer-focused individual who enjoys helping people? UFS is looking for a Customer Service Associate to provide top-notch support to our valued customers. If you have great communication skills, a positive attitude, and a passion for excellent service, we want you on our team!
Key Responsibilities:
- Greet and assist customers with a friendly, helpful attitude
- Answer phones and provide information on products
- Process special orders and assist with customer inquiries
- Help tag merchandise and keep shelves organized
- Maintain a clean, well-organized store environment
What We’re Looking For:
- Comfortable using a computer for data entry and transactions
- Reliable, punctual, and available on weekends
- Ability to stand for extended periods
- A positive, team-oriented attitude
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Paid time off
Schedule:
- Day shift
- Weekdays
- Weekends as needed
Work Location: In person
Salary : $15 - $18