Service Tech Residential UGI

Company Overview : HomeServe USA is a Great Place to Work, and while we're biased, we're not just saying that. We're

proud to have been certified as a Great place to Work the last four years. What do we do and what

makes it so great? Well, we're glad you asked! We put people at the heart of everything we do. That's priority number one for all of us. For the 5 million Customers we serve, that means being there when they have an emergency home repair need, such as getting their a / c working, clearing their clogged pipes, or fixing broken electrical systems. With over 1,000 municipal and utility Partners, that means providing their customers with access to affordable home repair plans, making it easier, faster and less expensive to have their home repair needs met. And for the nearly 3,000 People working alongside us, it means fostering a rewarding, inclusive and challenging career experience that we think is second to none. At HomeServe USA Corp., everyone is welcome. We know that having diverse teams has a positive impact on our work and ultimately helps us better serve our customers.

Position Overview :

Service Technician ensures the proper operation and performance of customers' heating / air conditioning systems in a residential environment. Identify, repair / replacement needs necessary to maintain equipment and systems; providing necessary information on the proper uses of the equipment; and ensuring adequate materials are available and on-hand to perform all necessary service.

Responsibilities :

• Coordinates with Dispatch and management team to ensure work orders are accurately

received and attended to in a timely manner based upon established goals and service

standards.

HVAC units for the purpose of identifying repair / replacement needs necessary to maintain

equipment and systems.

heaters, pumps, safety controls, valves, etc.) for the purpose of ensuring operation of

equipment.

consistent manner.

control components, fan blades, gaskets, seals, etc.) for the purpose of ensuring the availability

of items and equipment is in safe operating condition.

equipment on an ongoing basis.

such as : steam boilers, forced hot water, and hot air systems.) for the purpose of providing

renovation and preventive maintenance of heating / air conditioning.

availability of required items.

Job Description 2024

availability of materials required at job site.

Job Requirements :

not limited to steam, hot water, warm air, high efficiency, hot water storage, radiant systems,

tank-less systems, ductless a / c, and package units.

computer, for the purposes of queries and accurate data entry.

Minimum Physical Requirements :

The physical demands described represent those that must be met by an employee to successfully

perform the essential functions of this position. Reasonable accommodations may be made to enable

individuals with disabilities to perform the functions of the position for which they work. While

performing the duties of this position, the employee is regularly required to listen, talk and hear. The

employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while

executing tasks like working on a computer or talking on the telephone. The employee is occasionally

required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and / or

move up to 15 pounds. Specific vision abilities required by this position include close vision, distance

vision, and the ability to adjust focus. The noise level in the work environment is usually moderate to

low.

What We Are Looking for :

At HomeServe USA, we put our people and our customers at the heart of everything we do, and we're

looking for someone who loves the work of compliance to join our team. A compliant organization is

good for everyone so join us in supporting a culture that creates great employee experiences at an

organization that cares. The right people for our team (1) care about what we do, the people on our

teams, and the customers we serve, (2) are open and honest when communicating, (3) engage actively

in work and office life, (4) are committed to growth, learning, and improving both self and the

organization, (5) take ownership and collaborate well with to get to great outcomes, (6) share in the full

team's success. We need people who challenge convention, think differently, solve problems, and strive

for continuous growth.

This job description is intended to provide guidelines for job expectations and the employee's ability to

perform the position described. It is not intended to be construed as an exhaustive list of all functions,

responsibilities, skills and abilities. Additional functions and requirements may be assigned by

supervisors as deemed appropriate.

HomeServe USA is an equal opportunity employer.