What are the responsibilities and job description for the Field Trainer Evaluator position at UGI Utilities, Inc?
Field Trainer Evaluator
Date: Feb 26, 2025
Location: Middletown, PA, United States, 17111
Company: UGI Corporation
Requisition Number: 25809
At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.
We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.
UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers, communities, and employees. To learn more about UGI's workplace culture, sustainability efforts, and commitment to diversity, equity and inclusion (DE&I), we invite you to visit our UGI Corporate sustainability page.
Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!
Job Summary
Provide training, development, and qualification for UGI operations employees in a primarily field / OJT (on-the-job training) capacity. Duties include providing field-based OQ evaluation for re-qualifications and mentoring of assigned employees in a timely manner through coordination with local the UGI Operations Management Teams.
Duties and Responsibilities
- Provide field evaluations, utilize approved OJT materials, perform and document testing in both written and oral examination formats. Maximize effectiveness through the proper mix of instruction, discussion, mentoring, and on-the-job training.
- Coach and develop assigned employees to perform effectively in their daily duties during routine and emergency work situations.
- Provide instructor-led (ILT) training at any UGI Training Center as needed.
- Perform intermittent Quality Assurance inspections in support of the UGI Quality Assurance Program while coaching to improve overall performance goals of all employees.
Knowledge, Skills and Abilities
- Strong ability to develop working relationships with all assigned employees under C&M field conditions and in the field work environment. Ability to assess and transfer job knowledge through discussion, demonstration and employee support.
- Promote a safe work environment by actively participating in all aspects of our employee safety program. Knowledge of UGI Safety and Health Manual. Use UGI Stop Job Responsibility where necessary. Report any unsafe conditions and take actions to prevent personal injuries. Fully support our I'll Be There safety culture by ensuring the safety of assigned co-workers.
- Ability to teach, mentor, coach, and organize/schedule with field operations personnel. Good communication skills (written and verbal) and ability to exhibit patience and fairness while managing a wide variety of employee personalities.
- Strong knowledge of UGI Gas Operations Manual with experience in field application of various Operator Qualification tasks. Must possess or can obtain field operator qualifications.
- Ability to confidently interact with field operations employees and front-line supervision.
Education and Experience
- High School Degree required.
- 5-10 years of utility field operations experience preferred.
- Broad experience in of all phases of field utility C&M operations required, including teaching, coaching, and mentoring others. High degree of working knowledge of UGI Standards and Procedures, national and industry codes and requisite regulations. Required to assist in course development and to present courses for all levels of technical hourly personnel from Novice to Technician levels.
We offer comprehensive benefits, some of which are:
- medical, prescription, dental, vision, life insurance
- disability plans
- 401(k) matched savings plan
- paid vacation
- company stock purchase program
- wellness programs
- tuition reimbursement
- paid parental leave
- paid volunteer time
- adoption assistance
UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer. As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a). The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.
Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.
As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.
