What are the responsibilities and job description for the Front of House position at Ugly Dumpling Express?
Job Summary
We are seeking enthusiastic and dedicated Front of House Staff to join our dynamic team. The ideal candidates will be the first point of contact for our guests, ensuring a welcoming atmosphere and delivering exceptional service. This role is crucial in creating a positive experience for our patrons, from greeting them upon arrival to assisting with their needs throughout their visit.
Responsibilities
- Greet and welcome guests as they arrive, providing a warm and friendly atmosphere.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Take and process orders accurately, ensuring all requests are communicated to the kitchen staff.
- Address guest inquiries and concerns promptly and professionally.
- Maintain cleanliness and organization of the front-of-house area, including dining spaces and entryways.
- Collaborate with kitchen staff and other team members to ensure smooth operations during service.
- Assist in training new staff members on front-of-house procedures and customer service standards.
- Uphold health and safety standards in accordance with company policies.
Qualifications
- Previous experience in a customer service role is preferred but not required.
- Strong communication skills with the ability to engage positively with guests.
- Excellent organizational skills and attention to detail.
- Ability to work in a fast-paced environment while maintaining composure under pressure.
- Flexibility to work various shifts, including evenings, weekends, and holidays as needed.
- A passion for providing outstanding service and creating memorable experiences for guests.
Join our team as Front of House Staff where your contributions will help create an inviting environment that keeps our guests coming back!
Job Types: Full-time, Part-time
Pay: $15.50 - $16.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Morning shift
- Night shift
Ability to Commute:
- Frederick, MD 21704 (Required)
Ability to Relocate:
- Frederick, MD 21704: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $17