What are the responsibilities and job description for the Assistant General Manager position at Ugly Grouper?
At Wow Food Group we pride ourselves on serving up delicious food and top-notch customer service to the Bloomington and Bedford communities. Our restaurants stand out from the crowd by emphasizing consistently high quality food and drinks while delivering a warm, welcoming environment to each and every guest.
We are searching for an experienced, knowledgeable assistant restaurant manager to assist supervising operations alongside the general manager. Our assistant managers have hands-on industry experience in more than one role within the restaurant industry and can handle the fast paced demands of a managerial position.
Responsibilities:
- Open and close the restaurant
- Hire, train and mentor new staff members
- Schedule shifts and assign table sections to waitstaff
- Resolve customer questions and complaints professionally
- Conduct payroll activities accurately and on time
- Ensure the restaurant follows health and safety regulations
- Place orders for ingredients, utensils and equipment as stock is depleted or damaged
- Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
