Customer Service Representative'/Sales Assistant (Stone/Tile Industry)

Customer Service Representative

We are currently seeking enthusiastic and highly motivated Customer Service Representative to join our team!

The Position:

The Customer Service Representative will act as a liaison, provide product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency. The Customer Service Representative will be responsible for the proper care and maintenance of our company's reputation, as well as the quality of service provided to our customers. The best Customer Service Representatives are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer Service Representatives will play a vital role in our customers experience by providing accurate account information, responding to requests and customer inquiries, and assisting to plan future purchases.

Requirements:

• Strong customer service skills.
• Ability to work independently with a high level of responsibility and accountability.
• Must be able to communicate effectively both verbally and in writing.
• Must be able to maintain professional appearance and behavior.
• Knowledge of our company's products and services.
• Must be able to pass a criminal background check.

UGM Surfaces is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Compensation Package:

• Hourly pay

Schedule:

• Morning shift

Work Location: In person

Salary : $18