Guest Receptionist

About our company:

Founded in 1999, UGM Is one of the most successful natural stone and engineered surface suppliers in the United States. UGM currently boast over 600,000 square feet of stone gallery and showroom space, with locations in Chicago IL, Detroit MI, Cleveland OH, Milwaukee WI, St. Louis MO, Omaha ME, and Minneapolis MN. UGM specializes in providing the highest quality and largest selection of stone products to meet the needs of builders, contractors, fabricators, retailers, architects, interior designers, and tile distributors from around the United States.

Job Summary:

Do you enjoy meeting others and find yourself regularly attending social events? Do you understand the impact of a great brand? Are you engaging and friendly, yet professional? If so, our Sales Professional position could be perfect for you. We want someone who will have fun in this role, and who believes in our brand and products. As a Sales Professional you will work with kitchen and bath retailers, stone fabricators, architectural firms, and interior designers. You will be responsible for working with our existing dealer network to promote brand awareness. You will be responsible for delivering marketing materials, conducting product knowledge meetings, and building and maintaining positive relationships.

You will spend the majority of their time interacting with our customers and potential investors on the phone, online, and in-person. You would work to ensure our brand is viewed positively.

Duties/Responsibilities:

• Develop relationships with current customers and potential customers within specific territory.
• Understand our products, our market competition and how to position products to overcome these factors.
• Manage displays, samples, and selling tools for customer availability.
• Quote prices, discuss credit terms and prepare sales contracts for customer orders
• Estimate date of delivery to customer, based on knowledge of company’s delivery schedules.
• Review and analyze various sales reports to identify sales potential with current customers and potential new customers
• Utilize any and all marketing tools such as catalogs, brochures and vendor collateral to broaden reach in territory and promote company product
• Research and analyze customer needs and demands based on market information
• Investigate and resolve customer claims/problems with deliveries, returns and credits
• Attend trade shows throughout the year as required
• Travel 40% - 80% locally, occasionally nationally.
• Perform additional duties as required and or requested.

Required Skills/Abilities:

• Bachelor’s Degree required
• Two (2) plus years’ experience in channel distribution sales
• Minimum of 2 years of related industry experience; natural stone, slab or hard flooring industry.
• Minimum 2 years of outside B2B sales experience
• Strong math skills calculate figures and amounts such as discounts, interest, commissions, percentages, area, and volume.
• Ability to determine solutions for customers.
• Must be results-oriented and able to work both independently and within a team environment.
• Intermediate computer proficiency.
• Valid driver’s license.
• Willing to travel up to 75% of the time Industry experience highly preferred; Countertop, Distribution and Building Materials Sales experience preferred.
• Excellent sales and negotiation skills
• Good communication and people skills
• Confidence and motivation to work toward targets
• Good organizational and time management skills
• Ability to work well alone or within a team
• Demonstrated aptitude for problem solving
• Resilience to deal with customers who turn you down

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $18