What are the responsibilities and job description for the Administrative Assistant position at UHL Company?
About the Company
Uhl Company Inc is a Complete Building Solutions company founded in 1917. We offer expertise in all areas of Building Systems. Mechanical, Electrical, Fire and Life Safety are what we do best. We offer careers ranging from HVAC, Industrial Building Engineering and Maintenance, Building Automation, Information Technology, Electronics Technology and Administrative Support. With offices in Maple Grove, Duluth and Calumet MI, Uhl Company continues to grow and offer top quality sales and service.
Our success is a reflection on the team we employ. We believe that in order to create an environment of teamwork, accountability must be at the forefront of our plan. We encourage our team to be the best that our industry and community has to offer. We believe in creating an environment of teamwork and accountability, providing our staff with the tools, training and mentoring they need to be successful. We are a team, not just a company.
Please visit us at www.uhlcompany.com for more details and current career listings.
Job Title: Administrative Assistant
Position Overview:
As an Administrative Assistant, you will be responsible for day-to-day tasks including service coordination, work order generation and service billings. You will provide highly effective communication and exceptional customer service both internally and to our external customers. You will be the point of contact for customer communication regarding scheduling, service status, invoicing and billing. You will report directly to the Service Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include but not limited to the following. Other duties may be assigned as needed.
· Collaborate with Account Managers and other staff for efficiency.
· Monitor and answer main business phone line.
· Complete a range of administrative and clerical task including managing calendars, screening mail, preparing invoices, work orders and other related tasks.
· Renew and maintain contracts and assist in creation of regularly scheduled reports.
· Process purchase orders and assist with vendor billing.
· Assist in managing expense assignment to appropriate work orders. Assist in managing site parts for prompt turnaround of customer repairs.
· Work with the service team to assist managing the service technicians’ schedules, including scheduling service visits based on technician availability and customer needs.
· Work with service team to maintain dispatch/board schedule and organize travel arrangements for technicians’ as needed.
· Work with service team to forecast workload for the upcoming month.
Position Requirements:
· Must be able to pass a background check.
· High School Diploma or equivalent, additional education or certifications are a plus.
· Experience in the sales and service industry are a plus.
· Advanced written, verbal, customer service and relationship building skills.
· High-level organizational skills and service coordination skills.
· Strong Multi‐tasking skills.
· Flexible, willingness to be able to adapt to change.
· Ability to work well with others both internally and externally including in stressful situations.
· Proficiency in standard office computer programs such as MS Office 365.
· Knowledge of industry is recommended but not required.
- Ability to operate effectively and efficiently with minimal supervision.
Working Condition / Physical Requirements:
Office environment: Frequent sitting, standing, walking, bending and stooping
Compensation Package:
· Competitive Salary.
· Health, Dental, Life and Vision Insurance.
· Paid Time Off (PTO).
· Paid Holidays.
· 401(k) Plan with a company match.
· Profit Sharing Plan.
· Annual discretionary bonuses.
Salary Range: $41,600 to $54,080 DOE
Uhl Company is an equal opportunity and affirmative action employer.
Salary : $41,600 - $54,080
