Application Analyst I - Revenue Cycle

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

The Corporate IS Department is seeking a dynamic and talented Application Analyst I – Revenue Cycle and Financial Solutions.

Application Analyst I – Revenue Cycle and Financial Solutions supports the implementation of UHS applications.  Monitors the resolution of maintenance or enhancement issues assigned by the UHS Customer Support Center and Team Management.  Provides technical support to UHS entities as needed.  Meets deadlines and ensures continued progress toward project and assignment completion. Interfaces with the user community regarding project plans, application design and support.  Provides guidance to less experienced staff. Shares experience and expertise with other members of team. 

Key Responsibilities:

System Implementation

Activities:

• Regularly meets with users, vendors, and IS staff to develop/modify system specifications.
• Manages system implementation project plans and task lists and assists in organizing relevant meetings and needs.
• Designs solutions for applications and prepares the appropriate documentation.
• Supervises development of test data, system testing and documentation for all phases of the application development life cycle.
• Performs Q/A on application functionality.
• Researches and resolves implementation-related Customer Support Center Tickets.
• Adheres to appropriate UHS Project Management standards.
• Ensures strict adherence to work plans, reporting all serious deviations to management.
• Oversees the training of users in operating procedures for application.
• Assists in providing estimates for new, or changes to, existing project requests
• Documents and manages new systems or enhancements to existing systems.

System Maintenance/Support

Activities:

• Researches and resolves Customer Support Center Tickets including major application upgrades.
• Works with user community to design and create specifications for new customizations and processes
• Designs, develops and tests processes adhering to IS guidelines.
• Adheres to UHS Service Level and Change Management Policies.
• Provides on-call support as scheduled.
• Establishes and maintains regular communications with user community.
• Engages other teams as appropriate or necessary to assist in maintaining solutions.

Administration and Oversight

Activities: 

• Effectively trains analysts in performance of their duties as required.
• Provides technical support and guidance to other team members as required.
• Maintains Service Excellence principles.
• Prepares and promptly submits all routine and special reports.
• Interviews applicants for vacant positions as needed using appropriate interview techniques.
• Keeps management well informed of activities, needs, problems.
• Reviews and reports progress on an ongoing basis
• Provides technical advice to staff as required
• Performs other tasks as required by management.

Position Requirements:

• One or more years of progressively more responsible Information Systems experience, including project management and application design, deployment, testing, and support.
• An Associate’s Degree is required.  A Bachelor’s degree in Computer Science, Information Systems, Data Analytics or Business is preferred.
• Working knowledge of system application implementation, enhancement and support methods and practices as well as project management.
• Comprehensive working knowledge of computer systems analysis and support, including consulting with users to determine hardware, software or system functional specifications; developing documentation of computer systems or programs based on and related to user design specifications. 
• Working knowledge of IS standards and quality methods and metrics. 
• Working knowledge of project management methods.
• General familiarity of user business practices, concepts and terminology sufficient to support the applications. 
• Excellent written and verbal communication skills. 
• Experience should include problem solving, creating system and program level documentation, and knowledge of basic business management concepts.
• Position also requires a working knowledge of all aspects of the project development life cycle and the ability to multi-task while effectively managing time and meeting deadlines. 

• Knowledge of hospital finance and revenue cycle, business office, patient management, accounts payable, general ledger, decision support, data warehouse, and SQL databases is a plus.

Preferred Skills:

• Knowledge of revenue cycle, business office, accounts receivable, InterSystems Caché and SQL databases is a plus.
• Working knowledge and experience developing in the Artiva application including custom scripting, UI updates, and data integration. 

Travel Requirements: 0 – 5% domestic US travel (depending on projects).

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449. 

Salary : $12