Associate Application Analyst - Licensing

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were over $11 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has over 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhsinc.com

The Corporate IS Department is seeking a dynamic and talented Associate Application Analyst - Licensing.

As part of a team of more experienced staff, the Associate Application Analyst - Licensing is responsible for analyzing purchased licenses, conducting research to assist with purchases and contract requirements, processing and maintaining client software, and participating in software license related projects. Analyst will deliver software license services at enterprise level through use of software management system. Monitors the resolution of maintenance or enhancement issues assigned by direct supervisor and implements software adhering to UHS IT Standards.  Works with Corp Tech Services teams to coordinate installation and maintenance of deployed software. Assists with management of projects assigned from preparing project schedules and estimates through final implementation. Serves as project lead for multiple license related projects and initiatives. Meets deadlines and ensures continued progress toward assignment completion.

Key Responsibilities include:

Software Asset Management:

• Assist with maintenance of detailed inventory of organization’s software and hardware assets and applying the information gathered in making the best decision concerning IT-related purchases and redistribution for the organization.
• Help UHS eliminate waste and increase efficiency by making the best use of existing IT asset resources and avoiding asset purchases that are unnecessary.
• Assist with facility decision making and optimize spending within the IT environment
• Assist with development and maintenance of processes, policies, standards, systems and measurements that help UHS to effectively manage both on a daily basis and long-term its IT asset portfolio (software and technology-related hardware) with regards to cost, control, risk, compliance, business performance objectives, and IT Governance as established by the company.
• Ensure quality control throughout the lifecycle of all company IT assets by developing and implementing appropriate procedures to track and manage them.
• Maintain databases and records of information such as licenses, service agreements, and warranties for the organization’s software and hardware.
• Ensure compliance with vendor contracts by carrying out effective planning and monitoring and working with hardware assets and software license.
• Assist in developing procurement strategies across the organization that optimizes technology spend.
• Performs project management tasks related to license recommendations, license delivery, and support.

Data Analysis:

• Perform data discovery, analysis, and modeling.
• Gather and analyze data for licensing efficiencies.
• Create reports, dashboards and visualizations to display software licensing and ETS Infrastructure Team performance.

Administration and Oversight:

• Maintains Service Excellence principles.
• Prepares and submits status reports to supervisor as required.
• Keeps management well informed of activities, needs, and problems.
• Escalates issues to Manager as required.
• Performs other tasks as required by management.

Position Requirements:

• Bachelor's Degree required. 1-3 years related experience preferred
• Proficient with word processing, spreadsheet, and email software applications
• A quick learner of software and information technology and motivated to learn new applications and business operations
• Demonstrates excellent interpersonal communication and documentation skills, among facility customers and team members
• Demonstrates customer-oriented service excellence principals, as outlined in UHS corporate standards
• Self-disciplined, able to work independently, but also able to take direction when necessary
• Self-motivated to identify and resolve issues, and in advancing personal knowledge
• Language proficiency in English, with excellent written and verbal fluency
• Very organized and detail-oriented

License or Registration Requirements: Software asset management experience preferred, project management experience preferred, desktop support experience preferred, ITIL© Problem Management and ITIL© Lifecycle Management experience preferred.

Travel Requirements: 5-10% domestic US travel (depending on projects).

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Salary : $11