DIR - RISK / QUALITY

This is an excellent opportunity for an experienced Director of Risk Management/Performance Improvement/Compliance to join our team at Benchmark. We are a 10 bed behavioral health facility that serves adolescents (all genders) in a residential setting. Join the Benchmark family and seize the opportunity to make a difference in the lives of our community!

The Director of Performance Improvement (DPI) has a broad responsibility to ensure the facility’s compliance at all times with all The Joint Commission (TJC), CMS, and state regulatory agencies standards and requirements.  The DPI is responsible for staff training and education on the facility’s performance initiatives and measures including outcomes measurement and reporting.  The Facility Risk Manager (FRM) has broad responsibility to protect the hospital's assets from loss. The FRM is responsible for coordinating the loss control efforts and advising management and administration on all potential sources of loss and for making recommendations to minimize or eliminate exposure. The structure and functions of the Risk Management Program (RMP) are designed so as to comply with guidelines and standards of TJC, other regulatory agencies, and the UHS T.E.R.M.© Program.  The Facility Compliance Officer (FCO) has broad responsibility to ensure the facility’s compliance at all times with the UHS Code of Conduct and Compliance Program policies.

Essential Job Duties/Responsibilities (include but not limited to):

• RISK IDENTIFICATION AND EVALUATION- Provides aggregate analysis of risk and performance improvement data and trend analysis of incidents to facility leadership, client safety council, EOC/Safety Committee and other departments as necessary.
• RISK REDUCTION- Networks with department directors and medical staff to implement system changes aimed at optimally reducing or eliminating causative factors.
• PERFORMANCE IMPROVEMENT- Collaborates with facility leadership to ensure compliance with Joint Commission, CMS and state and regulatory requirements.
• CLAIMS MANAGEMENT- Coordinates and assists in investigation of claims within the facility.
• COMPLIANCE PROGRAM- Facilitates a system ensuring facility and employee adherence to UHS Compliance Program.
• EMPLOYEE/PHYSICIAN EDUCATION - Facilitates, develops, provides education programs to ensure all staff are aware of risk management, PI, compliance related to their duties/job role. 

OUR BENEFITS CAN'T BE BEAT!!!!

• Full benefits coverage on your 31^st day of employment - Medical, Dental, Vision, etc.
• 40 hours of PTO by your 90^th day
• Double time pay for holidays (the big 6)
• Tuition Reimbursement - 3,000 tax free annually.
• 401k with Company match and Discounted Stock Purchase plan
• Free Life and Disability Insurance

Other Benefits include:  Free Parking, CPR/First Aid Certification, Crisis Prevention Intervention (CPI) Certification

Requirements:

High School Graduate/GED required. Bachelor’s degree in a related field is preferred. A minimum of 3-5 years of experience in related work. One year of experience in mental health services required. Must have excellent verbal communication skills, attention to detail, good computer skills, and be capable of tracking data on spread sheets. Must be willing and physically capable of responding to a physically aggressive clients using the CPI Nonviolent Crisis Intervention method. This procedure may include but is not limited to kneeling, squatting, bending and lifting.

Equal Employment Opportunity
The company is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state, and federal laws.

Americans with Disabilities Act
Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Service Excellence
Service excellence is a part of all we do. Our standards include:
     Treat everyone as a guest by making a good first impression, anticipating needs and displaying service recovery skills.
     Demonstrate professionalism and excellence by looking professional, being accountable for actions and delivering excellence in our everyday work.
     Practice teamwork by participating in decision making and process improvement, communicating effectively and focusing on the problem/issue, not the person.