DIRECTOR - PERFORMANCE IMPROVEMENT

EEO Statement
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POSITION SUMMARY:

The Director of Performance Improvement and Quality Assurance is a liaison to department directors and administration to ensure that the provision of quality care is monitored and continuously improved. Core functions include:

• Coordination of the facility-wide Quality Assurance & Performance Improvement Program;
• Facilitation of the medical staff components of the program in conjunction with the Chief Medical Officer;
• Planning and chairing the PI/QA function and reporting findings and activities to the Medical Executive Committee and the Board of Trustees;
• Assistance in maintaining ongoing compliance with regulatory requirements throughout the facility
• Assistance provided to managers and leadership in establishing best practices based on research and data analysis
• Promoting, planning, designing, coordinating, and evaluating training and educational activities for all staff.
• Leads facility Joint Commission and regulatory compliance

QUALIFICATIONS:

Education/Training:

· Masters prepared Social Worker or graduate of an accredited nursing program. MSN Preferred.

Licensure/Certification:

· North Carolina RN license (if applicable).

Experience:

· Three years of clinical experience with a psychiatric mental health population.

· Previous management and training experience to assure an understanding of systems management, time management, and staff development.

Knowledge and Skills:

· Advanced knowledge in psychiatric treatment theory and practice.

· Demonstration of skills in problem-solving, critical thinking, written and verbal communication, interpersonal relationships.

· Knowledge in team facilitation.

· Thorough knowledge of data collection, aggregation, statistical analysis, and use of statistical display tools.

· Thorough knowledge of techniques, and methods of adult education.

· Basic computer and mathematic skills.