What are the responsibilities and job description for the Financial Counselor position at UHS?
Join our team at Cedar Hills as a Financial Counselor and learn how you can make a lasting difference in your community!
The Finanical Counselor serves as a liaison between patients and the Business Office to support patient insurance eligibility, helps patients understand fiduciary responsibility for their care, sets up payment plans for patients needing them, and receives payments for services rendered. This position is part of a team which collectively maintains responsibility for managing eligibility and benefits of patient insurance plan(s) and completes a full verification of benefits (primary and secondary plans).
The Financial Counselor uses empathy and thoughtful communication skills to meet with our adult psychiatric patient population to:
- Confirm coordination of benefits and resolve any discrepancies with patient
- Maintain regular communication with our CFO about insurance coverage for our patients.
- Determine the applicable co-pays, deductibles and plan limitations such as calendar year or lifetime limits.
- Meet with all inpatient and outpatient admissions within 48 hours of admission. In some cases, this may be done with appropriate family members.
- Serve as a liaison between the facility departments/CBO and the patient to facilitate exchange of required information.
- Make collection calls to past due accounts
Who We Are:
Cedar Hills Hospital is a 98-bed behavioral health hospital and Outpatient Services program in Portland, Oregon dedicated to healing patients’ minds and bodies. We are part of Universal Health Services, a Fortune 500 large healthcare organization with over 400 acute care and behavioral health locations in the U.S., Puerto Rico, and the United Kingdom.
At Cedar Hills Hospital, our team of board-certified psychiatrists, internal medicine and family physicians, licensed therapists, and dedicated nursing staff provide individualized, continuum of care treatment in a stigma-free environment for adults aged 18 and over.
We recruit for a diverse and inclusive workforce and encourage people from a variety of academic, ethnic, cultural, gender, and neurological backgrounds to apply.
What We Offer:
- Challenging and rewarding work environment
- Competitive Compensation
- Tuition Reimbursement Program
- Generous Paid Time Off
- 401(K) with company match and discounted stock plan
- Career development opportunities within UHS and its Subsidiaries
Qualifications
Education: High school graduate or equivalent.
Experience: Minimum of 2 years of experience in Managed care, Medicare, and other government benefits, although we will train the right person. Ability to determine deductible and coinsurance. Preference for six (6) months of experience in finance, collecting patient financial liability, admission processes, collection procedures, and a working knowledge of managed care; interpretation of insurance coverage plans, co-payments, and deductible schedules; payment plans; and a working knowledge of computer and business software programs (Excel) preferred.
May be required to work occasional overtime and flexible hours.
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.
Notice
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or it subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1- 800-852-3449.
