Psychiatry Medical Assistant

Support multiple psychiatrists within a team of Psychiatry / Medical Assistants on completion of administrative tasks within an outpatient behavioral health setting.

The position is located onsite at St. Louis Behavioral Medicine Institute's (SLBMI) Macklind location (conveniently located by I-64/I-44, across from Forest Park). Job tasks are primarily completed through electronic means (phone, email, drives system, electronic medical record, fax) and are supportive for psychiatrists and nurse practitioners who are seeing patients for medication management.

This position is an administrative support / back office role. It does not involve face-to-face clinical patient care.

Job tasks include (but not limited to):

• patient correspondence (email, phone, fax),
• retrieval and file of patient information (patient charts, patient lab work),
• management of psychiatry schedules and wait lists (returning patient scheduling),
• management of prescription refill requests (as directed by psychiatrist), and
• management of new and existing patient paperwork related to psychiatry.

Medical Assistant certificate or CNA or experience equivalent preferred.

Candidates must be a Team player, have strong communication skills, customer-oriented and ability to problem solve in the moment concerns and troubleshooting that may arise.

As services are performed largely telehealth, candidates are required to be skilled at navigating and learning technology.

Candidate must be proficient at patient correspondence (including completion of FMLA paperwork and letters to patients) and medication refill request management.

Ability to provide basic medical feedback and communicate psychiatrist instructions to patients as needed.

Administrative and medical background required.

Experience specifically within behavioral health environment preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

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