RECEPTIONIST - FT Nights

Responsibilities

Do you love working in a fast paced environment? Palm Point is currently recruiting for a Full Time Receptionist on the Night Shift.

The Receptionist ensures the communication and customer service operation of the hospital is provided timely and effectively at all times and provides professional customer relations to a patient population of ages 5-90 .  Answers questions and gives information in person or over the telephone, based on knowledge of the hospital and regulations. Manages a multi-line phone system. Presents a good first impression to persons entering the hospital. The receptionist will interface with all visitors and the general public as well as hospital staff.

Why join the Palm Point team?

We empower and inspire patients and employees. We are an environment that puts patient care first.  One of the most rewarding aspects of working at Palm Point is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times.  Supportive and responsive leadership.  You are never alone, as you are part of a large network of peers and leaders that routinely exchange ideas and review current topics within the industry. Having the opportunity to grow, learn, and advance in your career. 

Palm Point Behavioral Health is a 74-bed behavioral health hospital is located in Titusville, Florida minutes from Cape Canaveral. Palm Point Behavioral Health treats adults, children and adolescents that suffer from a wide range of behavioral health diagnoses including, depression, anxiety and substance abuse in a modern and well-appointed facility. Palm Point behavioral health offers inpatient treatment options and serve communities in Brevard County and beyond. Titusville, located on Florida’s Space Coast, is approximately 30-miles north of historic Cocoa Beach, and 40-miles east of Orlando’s famous theme parks. In Titusville, you can tour the Kennedy Space Center Visitor Complex, Merritt Island National Wildlife Refuge and Canaveral National Seashore. Not only do you have the abundance of activities along the Atlantic shore, but Titusville also offers an ideal climate, close proximity to multiple dining and shopping options, and a very friendly community.

Benefit Highlights: Challenging and rewarding work environment, career development opportunities within UHS and its Subsidiaries, and competitive compensation and benefits package.

Palm Point Behavioral Health is a 74-bed behavioral health hospital is located in Titusville, Florida minutes from Cape Canaveral. Palm Point Behavioral Health treats adults, children and adolescents that suffer from a wide range of behavioral health diagnoses including, depression, anxiety and substance abuse in a modern and well-appointed facility. Palm Point behavioral health offers inpatient treatment options and serve communities in Brevard County and beyond. Titusville, located on Florida’s Space Coast, is approximately 30-miles north of historic Cocoa Beach, and 40-miles east of Orlando’s famous theme parks. In Titusville, you can tour the Kennedy Space Center Visitor Complex, Merritt Island National Wildlife Refuge and Canaveral National Seashore. Not only do you have the abundance of activities along the Atlantic shore, but Titusville also offers an ideal climate, close proximity to multiple dining and shopping options, and a very friendly community.

One of the nation’s largest and most respected hospital companies, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Steadily growing from a startup to an esteemed Fortune 500 corporation, UHS today has annual revenue nearing $10 billion. In 2017, UHS was recognized as one of the World’s Most Admired Companies by Fortune; ranked #276 on the Fortune 500, and listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Our operating philosophy is as effective today as it was 40 years ago: Build or acquire high quality hospitals in rapidly growing markets, invest in the people and equipment needed to allow each facility to thrive, and become the leading healthcare provider in each community we serve. Headquartered in King of Prussia, PA, UHS has more than 81,000 employees and through its subsidiaries operates more than 320 acute care hospitals, behavioral health facilities and ambulatory centers in the United States, Puerto Rico, the U.S. Virgin Islands and the United Kingdom.

Mission Statement: To provide superior quality healthcare services that: PATIENTS recommend to family and friends, PHYSICIANS prefer for their patients, PURCHASERS select for their clients, EMPLOYEES are proud of, and INVESTORS seek for long-term returns.

Learn more about Universal Health Services, Inc. (UHS) at: www.uhsinc.com                                                                                                                      

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

Qualifications

CORE COMPETENCIES:

• Knowledge of all disaster, fire and internal emergency plans and procedures.
• Maintains confidentiality procedures for all patients, visitors and vendors to the hospital.
• Demonstrates the security procedures by screening and directing visitor, patients and vendors as they enter the building.
• Ability to communicate effectively, both orally and in writing.
• Demonstrates the ability to screen and direct incoming calls as well as act as a message center.
• Demonstrates the hospital’s customer services standard.
• Knowledge of the transportation options to and from the hospital; Ability to give directions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Operates telephone to relay incoming, outgoing, interoffice, and message center calls.
• Facilitates the implementation of security procedures by screening and directing visitors and patients as they enter the building.
• Ensures the safety of patients, staff, and visitors in the event of an incident or emergency.
• Acts as information clerk.
• Performs responsible clerical tasks under general supervision using knowledge of office procedures and hospital regulations.
• Maintains on-call lists for Administration, Doctors, PRN Pool, Pharmacy, Maintenance and others as necessary. 
• Contacts Fire and Police Departments as dictated by policy. 
• Makes visitors feel comfortable and assures that they will receive immediate attention from the appropriate person. 
• Sells meal tickets and accounts for funds.
• Maintain confidentially procedures for vendors and visitor.
• Trains other personnel in performing relief telephone functions.
• Receives and releases interoffice delivery and Federal Express packages.
• Performs all other duties as assigned.

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