REFERRAL NURSE - INTAKE CALL CENTER FULL-TIME

At Rolling Hills, our mission is to offer compassionate, safe, effective behavioral healthcare treatment.  We use solution-focused strategies and diligently strive for a safe and positive environment for patients, families, and employees.  We never forget that we provide care and comfort to people in need.

Rolling Hills Hospital is hiring for Referral Nurses to work in the Call Center of the hospital. The Referral Nurses must be Registered Nurses (RN) or Licensed Practical Nurses (LPN) and will help coordindate and process admissions into the hospital. The Referral Nurses will review incoming referral calls and faxes, and manage the facility's bed-board, making sure to maintain an accurate representation of bed availability and placement for patients.

THIS IS AN ON-SITE POSITION. No remote option available. 

Position Schedule: Full-Time - Monday-Friday 3pm-11pm

Benefits For This Position Include:

• Competitive Compensation and Generous Paid Time Off
• Full Benefits (Medical, Dental and Vision) after 31 days
• Tuition Reimbursement
• 401(k) with company match

Shift Differential:
$3 Weekend days; $4 Weeknights; $7 Weekend Nights

Education/Training: Graduate of an accredited nursing school. Currently licensed to practice by the Tennessee Board of Nurse Examiners as a Registered Nurse. Certification by the American Nurses Association Credentialing Board is preferred.

Licensure/Certification:

Current Tennessee State Registered Nurse License or Licensed Practical Nurse License

Current CPR certification (training provided)

Current Handle With Care (HWC) certification (training provided)

Experience: 

Experience in psychiatric evaluation, triage, and crisis stabilization preferred; strong assessment skills required; At least three years of acute psychiatric experience is preferred; managerial experience is preferred; excellent attention to customer service; ability to interact effectively with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crisis or resistant or negative toward organization; effective oral and written communication skills; basic data entry skills preferred; Proficiency in critical thinking skill related to psychiatric nursing, physical nursing assessment skills, and emergency management of psychiatric patients is essential. Understanding of EMTALA guidelines, mandatory screening agent usage, and HIPAA regulations knowledge preferred.

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $11.4 billion in 2019. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.  UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

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UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to UHS or UHS facilities on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we", "us", "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

Salary : $11