Remote Referral Management Specialist: Nights

Suncoast Behavioral Health Center opened its doors in 2014 and provides the highest quality of behavioral healthcare for patients in a safe, secure and nurturing environment. Suncoast Behavioral Health Center is a 60-bed free-standing psychiatric hospital. We offer diverse inpatient and residential programs for children and adolescents.

In a highly specialized field of psychiatry, our goal is to promote cognitive, social, physical and emotional development to provide individuals with the knowledge and skills to help our patients succeed.

The Hospital is looking for a Remote Referral Management Specialist (Monday - Friday Nights 11P – 7:30A). The Referral Management Specialist is the initial contact with referral sources and potential patients, coordinates the referral and intake process, facilitates the admission process and maintains communication with referral sources, families, patients and unit staff.

Job Duties/Responsibilities: 

• Performs all aspects of the hospital’s assessment and referral process
• Ensures expedient processing of E-Fax and Concord referrals
• Monitors Electronic Bed Board
• Reviews Medical Records
• Verifies Medical Insurance
• Enters data in MedSeries IV
• Exhibits excellent customer relations skills as evidenced by supportive and constructive communication with all contacts including coworkers, physicians, patients, visitors, families and referral sources.

One of the Nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $10.77 billion in 2018. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 87,000 employees and through its subsidiaries operates 26 acute care hospitals, 327 behavioral health facilities, 40 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Job Requirements:

• Licensed RN or LPN preferred; Master’s Degree in a Behavioral Health related field (QMHP).
• Current license to practice nursing in Florida.
• 1-3 years of experience preferred in psychiatric health care. Experience in Behavioral Health Intake/Admissions preferred.
• Excellent customer service and communication skills (i.e., verbal and written).  Ability to prioritize; work well under periods of high stress and pressure.  Ability to multi-task and demonstrate critical thinking skills.  Thorough knowledge of psychiatric services and medical capabilities provided by the hospital.  Ability to work flexible hours.  Requires knowledge of computers and ability to utilize Department specific electronic applications; and accurate data entry skills.  Experience reviewing medical and clinical information to staff appropriately with physician is preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Salary : $11