Job Description
Job Description
Lead, Inspire, and Elevate Patient Care as a Clinic Supervisor at UI Sleep Solutions!
Join University of Iowa Health Ventures, where our ICARE Core Values—Innovation, Collaboration, Accountability, Respect, and Excellence—drive everything we do. As a Clinic Supervisor in our Homecare CPAP department, you’ll play a pivotal role in leading a dedicated clinical team, ensuring operational excellence, and providing exceptional care to our patients. With responsibilities spanning staff development, clinic operations, and customer engagement, this position is ideal for a hands-on leader passionate about fostering a collaborative environment while advancing respiratory care solutions. If you’re ready to make a meaningful impact in a dynamic healthcare setting, we want to hear from you!
Position Summary
The Clinic Supervisor will oversee and guide clinical staff, fostering a cohesive and efficient team to ensure the ongoing success and growth of UI Sleep Solutions. This role will take a hands-on approach in developing and implementing initiatives to support operational excellence. In addition to leadership responsibilities, the Clinic Supervisor will assist customers with Continuous Positive Airway Pressure (CPAP) equipment, supplies, and other DME products in a professional and friendly manner. This position will also collaborate closely with physicians, customers, employees, and management to deliver exceptional products and services, ensuring compliance with all legal and company standards.
Position Responsibilities
Supervisory
- Recruits, interviews, hires, and trains new staff in the department.
- Oversees the daily workflow of the department.
- Provides constructive and timely performance evaluations.
- Handles discipline and termination of employees in accordance with company policy and local, state and federal regulations and laws.
Additional Responsibilities and Duties
Manage clinician schedules, ensure appropriate staffing, and address front-line customer concerns in coordination with the Intake Coordinator Lead.Develop and enforce clinic policies, procedures, and standards.Monitor and manage inventory of CPAP and other respiratory equipment, placing orders as needed.Serve as a key resource for clinical staff, supporting systems (Brightree, AirView, CareOrchestrator, Epic), prescriptions, documentation, and patient communications.Lead and coordinate staff training based on clinical expertise and qualifications.Provide daily feedback to staff, assist with performance reviews, and support the Associate Director of Operations in disciplinary actions and policy enforcement.Ensure compliance with HIPAA, safety, and company policies.Stay current on industry advancements and maintain credentialing requirements through ongoing education.Education and Experience Requirements
Associate’s degree in healthcare, respiratory therapy, or a related field (or equivalent experience)One or more years of experience in a supervisory role within a healthcare setting, preferably in sleep or respiratory care.Proficiency in healthcare systems such as Brightree, AirView, CareOrchestrator, and Epic.Strong interpersonal, leadership, and organizational skills.Knowledge of CPAP equipment, respiratory care protocols, and DME operations.Commitment to delivering exceptional patient care and fostering a collaborative work environment.Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, etc.).Commitment to fostering diversity, equity and inclusion in the work environment.Desired Qualifications and Experience
Bachelor’s degree in healthcare, respiratory therapy, or a related field (or equivalent experience)3 years of experience in a sleep, respiratory, or durable medical equipment (DME) clinic.Registered Respiratory Therapist (RRT) or Certified Respiratory Therapist (CRT) credentials.Previous experience training and mentoring clinical teams.Familiarity with inventory management and ordering systems.Required Skills and Abilities
Act with integrity, professionalism and confidentiality.Demonstrates a service-focused attitude. Excellent teamwork and customer service skills.The role involves both clinical and administrative responsibilities, requiring flexibility and multitasking skills.Physical Requirements
These physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Ability to lift / push / pull 35lbs 2 times in a row. Lifting from floor to counter. Push / pull 50 lbs. on a hand cart.Walking, lifting, reaching, stooping, etc., with or without the use of assistive / adaptive devices.Prolonged periods of sitting at a desk and working on a computer.Additional Eligibility Requirements
Successful completion of a background check.Successful completion of reference checks.Proof of eligibility to work in the United States.A physical examination completed at the time of employment with a physician’s statement of the employee’s ability to perform the duties of the job is required.Expected Work Hours and Location
Generally, 8 : 00 am to 5 : 00 pm with occasional nights and weekends. Days and hours are subject to change with notice.
