What are the responsibilities and job description for the Dental Clinic Clerk I - MSHC Auburn Gresham position at uic?
The Dental Clinic Clerk I (Dental Scheduler) performs complex customer service functions, including registration and information services, assists with continuous quality improvement and compliance activities.
Duties & Responsibilities:
Assisting patient inquiries in person, over the phone and via email
Checking in patients including updating demographics, insurance verification, and bill order
Reviewing/ triaging referrals
Maintaining patient charts, scanning of documents
Scheduling appointments in throughout all clinics
Collecting patient balances and establishing payment options
Advising patients of financial/clinic policies
Reviewing/ explaining treatment plans
Insurance verification through designated insurance portal
Completing appropriate forms such as sliding scale applications, Financial Policy, etc.
Requesting prior authorizations for medical and dental insurance
Contacting PCPs and specialists for medical clearance
Reviewing pre-operative and post-operative instructions
Assisting in care coordinating within dental and medical departments
Posting payments
Reviewing/ applying adjustments
Monthly accounts receivable review
Use Dentrix to generate recall and unscheduled lists to contact patients for scheduling
Answering supplemental inquires for in-network and out-of-network insurance
Based on the need throughout the clinic, the Dental Clinic Clerk I may receive assignment to various specialties throughout the work shift.
Perform other duties and/or projects as assigned. Perform other related duties and participate in special projects as assigned.
Duties & Responsibilities:
