What are the responsibilities and job description for the Director, Dispute Resolution Services position at uic?
Position Summary
This position provides supervision and expertise over dispute resolution services and relevant training programs. The Director will assess intakes for dispute resolution services including confidential consultations, facilitated dialogues, and mediations while strategizing solutions, improving campus climate, making recommendations to leadership, and develop and deliver programming to colleges, academic units, and departments. This role is pivotal in driving the strategic productivity of workplace climates through conflict resolution, fostering an inclusive and equitable campus climate.
Duties & Responsibilities
Supervise dispute resolution services, ensuring effective and timely resolution of disputes.
Careful preliminary assessment of pre-mediation meetings while ensuring the issues are relevant for mediation in alignment with current university procedures and compliance needs.
Provide strategic analysis of the dispute with a full understanding of potential solutions for de-escalation.
Consult with faculty as part of the required Faculty Grievance process.
Conduct comprehensive needs assessments to identify areas for improvement in campus climate through data-driven recommendations and strategic foresight with university leadership.
Develop and deliver training programs and workshops focused on dispute resolution, prevention, and culture change in alignment with current university procedures and compliance needs.
Collaborate with colleges, academic units, and departments to provide strategic direction of unit assessments in accordance with relevant university policies and procedures.
Evaluate the effectiveness of dispute resolution services and training programs and adjust as needed to ensure continuous improvement and alignment with campus needs.
Perform other duties as assigned to support the mission and goals of the Office for Access and Equity. Perform other related duties and participate in special projects as assigned.
This position provides supervision and expertise over dispute resolution services and relevant training programs. The Director will assess intakes for dispute resolution services including confidential consultations, facilitated dialogues, and mediations while strategizing solutions, improving campus climate, making recommendations to leadership, and develop and deliver programming to colleges, academic units, and departments. This role is pivotal in driving the strategic productivity of workplace climates through conflict resolution, fostering an inclusive and equitable campus climate.
Duties & Responsibilities
