Facility Operations Coordinator - Residence Life-East

Responsible for the day-to-day management of building operations in CMS Complex including Commons South, Commons North, Courtyard and Commons West, working with a team to coordinate building repairs, custodial and housekeeping services, furniture updates and building emergencies, assist in management of room reservations and setup for event spaces, oversee supplies, shipping and receiving functions, and implement and monitor health safety guidelines in the building. This position will work in the East area, with the potential of assisting in the South and West areas. Occasionally hours may change to include some evening or weekend shifts and during transition times, campus events, facilities preparation, student move-ins and move-outs. This position will monitor secured areas of the buildings during extensive closures.

Duties & Responsibilities:

Coordinate building operations for Campus Housing to ensure safe and effective operations.

Manage the Facilities Office including serving as receptionist, taking and relaying accurate messages, dispensing appropriate information, issuing and monitoring keys.

Request, monitor and update custodial, housekeeping, maintenance, repairs, and telephone services.

Work fluently in Key Watcher system to track, audit and complete necessary updates in conjunction with Student Affairs Technology.

Work fluently in systems such as Star Rez, iBuy, Chrome River, EMS, and FMWeb.

Serve as the primary contact for building related problems, report issues to Facilities Management and Technology Solutions, other campus partners and vendors to ensure repairs and services are completed timely and efficiently.

Coordinate and follow-up with trades and/or outside vendors to ensure necessary work is completed.

Coordinate with Campus Housing staff and other campus contacts as needed regarding facilities issues, updates, and emergencies.

Assist in turn preparation of facilities as it relates to supply/inventory needs.

Maintain and order necessary supplies and inventory for Facilities team to complete work.

Implement and monitor health safety guidelines established in coordination with the UIC Environmental Health and Safety Office.

Manage scheduling of room reservations and set up for event spaces, including room set up, functionality of AV technology and cleanliness of the space.

Troubleshoot and resolve issues as needed before or during meetings in conjunction with Assistant Director of Conference Services & Affiliate Operations.

Provide regular communication and updates to Campus Housing staff regarding activities and events in the South area buildings.

Maintain good public relations with students, parents, vendors, university communities and beyond.

Represent the university to internal and external audiences.

Effectively communicate with students and area staff regarding departmental issues or concerns.

Assist with supervision and evaluation of Building Service Aides.

Assist in the process of recruiting, interviewing, selecting and scheduling student employees.

Develop, standardize, and implement training curriculum for direct reports.

Implement high standards for employee job performance.

Oversee time tracking and monitoring of Federal Work Study balances of student employees.

Prepare and manage schedules and payroll time clock review for student staff direct reports.

Perform other related duties and participate in special projects as assigned.