What are the responsibilities and job description for the Systems Engineer / VTC Operator Tier II position at UIC?
Overview
SYSTEMS ENGINEER / VTC OPERATOR | TIER II (MIELS) :
Bowhead is seeking Systems Engineer / VTC Operator to support a customer in Honolulu, HI. Support for the contract will consist of program management; logistics; asset management; engineering; customer service; research and development of new capabilities; test and evaluation; manpower, training, and personnel; new equipment fielding and training; financial management; information assurance; cybersecurity; and 24X7 enterprise services operations and sustainment.
Responsibilities
Installation, configuration, operation, maintenance and create / update system package artifacts for Tactical AV located in Hawaii.
Voice over IP (VoIP) systems
Video conferencing systems
Unified Communications as a Service (UCaaS) solutions
Session Initiation Protocol (SIP) trunking
Voice and video network architecture
Quality of Service (QoS) and Quality of Experience (QoE) management
Security and compliance for unified communications systems
Qualifications
Bachelor’s degree, or 10 years’ of practical experience in voice and video management
Five (5 ) years’ experience in unified communications, with a focus on voice and video systems.
Strong knowledge of VoIP protocols, including SIP, H.323, and MGCP.
Experience with video conferencing systems, including Cisco TelePresence and Ploycom RealPresence.
Familiarity with unified communications platforms, including Cisco Unified Communications Manager and Microsoft Skype for Business.
Strong understanding of network architecture and protocols, including TCP / IP, DNS, and DHCP.
Experience with QoS and QoE management tools, including Cisco QoS and NetIQ.
Strong troubleshooting and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced, dynamic environment.
CCNP Voice or CCIE Voice certification.
CCNP Collaboration or CCIE Collaboration certification.
Microsoft Certified Solutions Expert (MCSE) in Skype for Business.
Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) in Routing and Switching.
Preferred : 7 years’ experience in Video Audio engineering environment management.
Preferred : DoD 8570 / 8140 compliance or information assurance certification commensurate with technical objectives and services required.
Preferred : Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified.
Preferred : Cloud certified.
Physical Demands :
Must be able to lift 25 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend, and squat periodically
SECURITY CLEARANCE REQUIRED : Must currently hold a security clearance at the Top Secret / SCI level with Counter Intelligence Polygraph. US Citizenship is a requirement for Top Secret clearance at this location.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Systems Engineer / VTC Operator Tier II?
Sign up to receive alerts about other jobs on the Systems Engineer / VTC Operator Tier II career path by checking the boxes next to the positions that interest you.
