What are the responsibilities and job description for the Accounts Receivable/Collections Specialist position at UIP Companies?
Position: Accounts Receivable/Collections Specialist
Reports to: Chief Financial Officer
Location: NE Washington, DC; onsite Monday-Friday
Compensation range: $65K-$85K, competitive benefits package; exempt role - 40 hours/week
UIP Property Management has an exciting opportunity for an Account Receivable/Collections Specialist to join our growing team. This position contributes to UIPs success as an integral member of our accounting team and is based at corporate headquarters in D.C. The AR/Collections Specialist is responsible for overseeing the operations and activities related to UIP Property Management's accounts receivables and collections activities. Tasks include maintaining cash receipts, prompt audits of bank deposits, resolving payment issues, examining resident ledgers for corrections, completing resident security deposit refunds and forfeits within 15 days of move out, etc.
The AR/Collections Specialist works in conjunction with the accounting department and property personnel and is responsible for 100% accuracy of receipts, deposits, credits, and other items as it relates to resident ledgers at move-in, during lease terms, and at move-out.
Responsibilities
- Enter receipt batches for all ACH/wire payments to residential and commercial tenant ledgers monthly.
- Review payment processing and credit card dashboards daily to for NSFs, failed payment batches, deposit adjustments.
- Research cash applications and ensure that all applications are made correctly.
- Review and correct resident/tenant ledgers.
- Review security deposit move-out statements to ensure refund amount is correct.
- Support Property Accounting with bank reconciliation discrepancies between physical bank and deposits for properties.
- Prepare and deposit transfer checks to assist the property accounting team in reconciling monthly bank statements for both Operating and Security Deposit accounts.
- Assist all team members at all properties with any resident accounting related issues including but not limited to correcting balances on current resident ledgers, auditing and updating recurring charges, renewal increases and housing assistance resident charges.
- Perform resident ledger audits weekly and when requested to ensure no double charges, correct charges paid off, fees properly assessed, etc.
- Coordinate and request as needed any AR adjustment forms (i.e., application requests, charge reversals or write offs, etc.).
- Understand and ensure that accounts receivable adjustments (CPI increases, adjustments in prebills and true ups, rent steps, etc.) are posted and applied correctly. Prepare clear and concise daily AR reports in Excel with accurate and meaningful comments for each outstanding balance on Tenants account.
- Prepare monthly billings to for corporate leases on a monthly basis.
- Review the GPR report on a monthly basis to ensure move-in and move-outs were entered correctly.
- Train new onsite team members on various AR processes on an as needed basis.
- Assist with AR lease audit requests from auditors.
- Set up new properties with the DC Housing or other housing commissions based on the jurisdiction.
- Manage the collections process for the residential portfolio.
- Other duties as assigned.
Qualifications
- A minimum of 3 years of Accounts Receivable experience within the multi-family property management industry
- Yardi experience is a must
- MSOffice Suite including Excel, Word, and Outlook
- High attention to detail with strong organizational, multi-tasking and time management skills
- High level of exceptional communication skills, both verbal and written, and goal-driven dedicated customer service
- Proven ability to thrive in a fast-paced, deadline-driven environment
- Demonstrated ability to work independently and self-directed
- Exhibit team spirit and the willingness to support coworkers and the department in achieving its goals
- Exhibit the desire and ability to grow and thrive in an entrepreneurial environment
UIPPM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, or protected Veteran status.
