What are the responsibilities and job description for the Inside Sales Representative position at Ulbrich Stainless Steels & Special Metals, Inc.?
Company Description
Ulbrich Stainless Steels & Special Metals, Inc. is a high-precision, value added processor of Stainless Steels, Nickel Alloys, Titanium Alloys, Cobalt Alloys, Niobium, Tantalum, Nitinol for a wide range of difficult-to-manufacture, niche-market applications such as aerospace jet engine seals, nuclear reactor fuel cages, heart pacemaker containers, PV ribbon, computer chip substrate, chemical processing tower components, automotive airbag burst disks, automotive oxygen sensors, medical catheters, and cell phone key pads.
At Ulbrich, we are Improving Lives with More Than Metal. We work hard for each other, our families, and the communities we live in. The respect and integrity of Ulbrich team members, dedication to their professions, collaborative participation in lean, and ensuring that safety comes first, has created a culture that has a positive impact on the lives of many. We connect with the world through our responsibility to produce critical products that benefit mankind.
The Ulbrich culture is guided by a set of shared values we call Our Core Tenets. The tenets we live by each day are Continuous Improvement, Quality Commitment, Family Values, Total Company Involvement, and Customer Responsiveness. Through practicing these shared values, we drive profitable growth and success.
The material is made in the forms of precision strip and Ultralite foil, shaped (profile) wire, and precision flat wire in micro dimensions. Established in 1924, Ulbrich is a privately held company based in Connecticut. It has 9 wholly owned subsidiaries located in the US, Mexico, Canada, and Austria employing over 700 people, worldwide. The Corporate Headquarters and principal technology center is located in Connecticut. Our continued growth and expansion translates into career opportunities in many areas and locations. We are on the cutting edge of many new technologies and product applications and our future is an exciting one.
This position will be located at our office in Powdersville, SC.
Come join the Ulbrich team and become part of a greater purpose and a promising future!
Job Description
We are currently seeking an Inside Sales Representative who is a results-oriented professional with excellent communication, customer service, and interpersonal skills. Our Inside Sales Representatives manage established accounts and prospect leads to increase our customer base. They will participate in a product orientation program to quickly gain expertise with Ulbrich's products, customers and precision manufacturing processes.
RESPONSIBILITIES INCLUDE:
- Managing an inside sales territory;
- Building strong customer relationships;
- Assisting with forecasting and inventory management;
- Making outbound sales calls for the purpose of prospecting, expanding the customer base, and for marketing of additional products/product applications or services to existing customers;
- Responding to inbound sales calls/customer telephone inquiries concerning all company products, processing services, pricing and delivery options;
- Providing verbal and written quotations, negotiating order level pricing and order level freight terms, and determining inventory availability; and
- Documenting customer orders in an accurate and timely manner, maintaining account files, preparing reports and corresponding as required.
Qualifications
EXPERIENCE/REQUIREMENTS:
- A college degree in Business, Engineering, or related field;
- A minimum of 2 years outbound/inbound business to business technical sales experience in a manufacturing or service center setting;
- Previous experience in account management;
- Previous experience in the metals industry (wire products experience a plus);
- Results oriented sales professional with excellent communication, customer service, negotiation, organizational and interpersonal skills;
- Ability to understand and work effectively with the specifications and application of an extensive and technical product line; and
- Proficiency in the use and application of MS Office software, including E-mail and Internet technology (CRM experience a plus.)
Additional Information
In exchange for a job well done, Ulbrich offers a competitive pay and a comprehensive benefits program.
Ulbrich is an Equal Opportunity Employer
M/F/Disabled/Veterans
