What are the responsibilities and job description for the Retail Sales Consultant position at Ulrich Lifestyle Structures?
Sales Design Consultant
Ulrich Lifestyle Structures – Mechanicsville Store
About Us:
At Ulrich Lifestyle Structures, we specialize in designing and building personalized outdoor solutions that enhance our customers’ lifestyles. We’re seeking a dynamic and customer-focused Sales Design Consultant to join our Mechanicsville team. If you’re passionate about creating meaningful connections, have an eye for design, and thrive in a results-oriented environment, we’d love to hear from you!
Your Role:
As a Sales Design Consultant, you’ll be the trusted guide for customers as they embark on the journey to create their perfect outdoor solution. From initial contact to purchase, you’ll combine your design expertise with a structured sales process to craft solutions that align with customer needs, preferences, and budgets. You’ll also generate leads through social media and community engagement, ensuring a steady flow of potential customers.
Key Responsibilities:
- Customer Consultation & Design: Build rapport with customers, use discovery questions to uncover needs, and create customized design solutions.
- Lead Management: Manage leads from walk-ins, online inquiries, and CRM follow-ups to maintain a strong pipeline.
- Organic Lead Generation: Utilize platforms like Facebook Marketplace and local community groups to generate interest and drive store visits.
- Sales Process Execution: Follow a structured sales process to understand customer motivations, address objections, and close deals.
- Customer Engagement: Convert all in-store visitors into CRM leads while capturing essential customer information.
- Closing Sales: Strive to achieve a 50% closing rate, effectively communicating value and creating a sense of urgency.
- Store Presentation: Maintain merchandising standards and assist with marketing efforts to enhance store visibility.
- Post-Sale Follow-Up: Ensure customer satisfaction, encourage online reviews, and request referrals to foster long-term relationships.
What We Offer:
- Base Salary: $40,000 - $48,000 (commensurate with experience).
- On-Target Earnings: $80,000 - $100,000 with performance-based bonuses.
- Benefits Package: Health insurance, paid time off, 401(k), and more.
- Professional Development: Access to ongoing training and growth opportunities.
Your Schedule:
- Location: Mechanicsville Store (on-site role).
- Hours: Monday to Friday (9:30 AM – 6:00 PM) and Saturdays (8:00 AM – 4:00 PM). Enjoy one weekday off, and our store is closed on Sundays.
What We’re Looking For:
- Exceptional communication and rapport-building skills.
- Experience with CRM tools (HubSpot preferred).
- Strong negotiation skills and the ability to overcome objections and close sales.
- Familiarity with social media platforms like Facebook Marketplace for lead generation.
- A customer-focused mindset with a passion for creating tailored solutions.
- Comfort with structured sales processes and lead management.
Why Join Ulrich?
Ulrich is driven by core values that include continuous improvement, respect for others, stewardship, and extreme ownership. These principles inspire our commitment to delivering exceptional customer experiences and high-quality craftsmanship.
Be a part of a team that values creativity, collaboration, and customer satisfaction.
Salary : $40,000 - $48,000
