Communication Specialist

Authentic. Supportive. Fun. To experience human resources at Ulta Beauty is to step out of the mundane and into an environment alive with optimistic energy. After all, success breeds opportunity, and the opportunities to help drive an organization at the top of its game to even greater heights are as uncommon as they are satisfying.

It’s fast, it’s ambitious, it’s anchored in trust. With the chance to move or flex based on new or existing interests and passions. If you want that rare culture of lived values, where “team” truly means something. Where the drive for excellence is balanced with a genuine desire to help and encourage. And where the mark you make will be seen and recognized—we challenge you to dream bigger. To imagine the possibilities.

THE IMPACT YOU CAN HAVE 

The Store Communications Specialist will work on the Executive and Enterprise Communications team to consistently deliver a variety of strategic store communications, along with executive, corporate and distribution center communications as needed, to drive Ulta Beauty’s long-term strategy forward. This individual will be involved in a range of projects including all store-facing communication, intranet management, email distribution, and partnering closely with the Store Operations team to deliver tasks and other store-impacting direction.  As part of the larger communications team, this position may also assist with in-store communication channels, intranet strategy, associate engagement initiatives, and enterprise Town Halls.

CORE JOB RESPONSIBILITIES:

• Serve as reliable, strategic communications partner to corporate functions throughout the business in service of all stores
• Draft, edit, proofread and revise store communications
• Navigate high-volume inbox by making prompt decisions to prioritize requests based on the needs of the business
• Assess all inbox requests through a strategic lens to present questions to requestors to filter and enhance messaging as an advocate for store teams
• Play key role in task management process for all stores by editing submitted requests and partnering with workforce capacity team on approval
• Manage email communications to store operations leadership team, district managers and general managers
• Create graphic and written content for company intranet and digital workplace.
• Implement and maintain intranet design, content and operation
• Support collaboration by connecting key partners before communication is published to ensure messaging supports an enterprise lens and approach
• Provide feedback and coaching to internal business partners representing all corporate functions as part of the communications process
• Build and maintain strong, positive relationships with corporate functions (with specific focus on store & services operations, merchandising, marketing, LP and supply chain) to ensure timely delivery of balanced, clear store communications
• Serve as a point of contact for field leadership questions
• Contribute to output of editorial calendar, which includes proactive, evergreen store, distribution center, corporate and executive communication strategy

ADDITIONAL RESPONSIBILITIES:

• Lead communication efforts for special projects as requested by leaders
• Provide after-hours coverage of the communications inbox in service of the business on an as-needed basis on a team rotation
• Provide guidance on cross-functional teams , including creation of communication plans and execution of enterprise project communication efforts
• Develop leadership messages on various store and services operations topics as well as organization announcements
• Prepare briefing materials for CEO and executives
• Additional duties as assigned

THE ESSENTIALS FOR SUCCESS 

• Undergraduate degree in communications, journalism, public relations or human resources or related field of study. 
• 5 years of communications experience, preferably in a retail environment
• Exceptional written and verbal communication skills
• Strong organizational skills, attention to detail, sense of urgency and follow-through
• Ability to multi-task, make quick in-the-moment decisions and remain organized in a fast-paced environment
• Excellent collaboration skills
• Project management, time management, and strong planning and prioritization skills are essential.
• Proficiency in Microsoft Office Applications including Word, Excel, and PowerPoint
• Graphic design experience or capability a plus
• Flexible, able to deal with ambiguity and change direction quickly
• Professional maturity to handle confidential information

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At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.