What are the responsibilities and job description for the Loyalty Strategic Partnerships Manager position at Ulta Beauty, Inc.?
OVERVIEW
Experience the possibilities of our progressive, omnichannel approach to beauty retail. At Ulta Beauty, our Marketing team is applying the latest technologies to personalize the buying experience of true beauty enthusiasts—in ways that surprise and delight. Building love and loyalty, one communication, one experience, one brilliant idea at a time. We represent the perfect blend of strategy and creativity. Of tactics and analytics. To make Ulta Beauty a brand guests will advocate for. Growing share of heart. Delivering with disciplined consistency. Whether your deepest passion is for design or content, strategy or data, or some combination of all things marketing, Ulta Beauty will provide significant latitude to explore your talents and passions, with opportunities to stretch and deepen, to grow and build. Truly, the possibilities are beautiful.
THE IMPACT YOU CAN HAVE
The Loyalty Strategic Partnerships Manager role is responsible for managing strategic enterprise partners and member experiences for the Ulta Beauty Rewards program.
This position will create and execute loyalty strategies, to drive partnership objectives and program growth, and requires a combination of loyalty, partnership and marketing experience.
YOU'LL ACCOMPLISH THESE GOALS BY:
- Maintain strategic enterprise partnerships for the Ulta Beauty Rewards program, serving as the primary business contact for partnerships, including Ulta Beauty at Target, marketplaces like Door Dash and Instacart, and international expansion
- Create and execute loyalty strategies to drive partnership objectives, performance and priorities, and ensure positive member experiences with partners
- Monitor and report on partnership loyalty and promotion performance, recommending changes and action when necessary to drive goals, including collaborative development of loyalty experience and promotions
- Partner internally and externally to influence loyalty program marketing and communications, to support partnership objectives and a positive member experience
- Partner with internal and external operations and field leaders to ensure partner training content drives loyalty goals
- Leverage partnerships and cross-channel marketing strategies to drive program growth through member acquisition, engagement and bounce-back
- Assess and provide loyalty business requirements for new partnership opportunities
- Liaise with operations, analytics, finance, marketing and merchandising to monitor and action guest feedback, while leveraging competitive insights and industry trends to consistently advocate for the guest experience
THE ESSENTIALS FOR SUCCESS
- Bachelor’s degree in Marketing, Business or related field
- Minimum of 3-5 years related work experience
- Working knowledge of loyalty industry including best practices, competitive landscape, emerging trends and strategic partnerships
- Highly collaborative, with proven ability to build strong relationships and influence internal and external partners to drive successful outcomes
- Strong communication skills, with ability to share ideas and information across diverse audiences to drive business decisions
- Project management skills and experience coordinating multi-functional marketing initiatives, with ability to prioritize, overcome obstacles and apply good judgement in ambiguous situations
- Passion for improving the guest experience
- Ability to travel, including overnight stays, as required
#LI-JR
#LI-Hybrid
The pay range for this position is $76,100.00 - $100,700.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Salary : $76,100 - $100,700
