What are the responsibilities and job description for the Assistant Site Manager Express position at Ultimate Shine Car Wash?
Ultimate Shine Car Wash is actively seeking an energetic self-starter to join our team as an Assistant Site Manager! If you are someone who prides yourself in a job well done, enjoys leading others, and desires to be a part of a growing organization, this is the career opportunity for you!
We are looking for someone to provide support to the Site Manager in the daily operations of Ultimate Shine, including training new Crew Members, start-up operations of assigned Car Wash Site, provide guidance and solutions for technical, mechanical, customer, and employee issues or concerns.
Essential Functions
- Train and support current and incoming Crew Members.
- Complete New Hire paperwork with new Team Members.
- Verify Shift Leaders and Crew Members are following all proper procedures and safety protocols while at work.
- Assist in constructing an employee schedule that considers daily demand and labor percentage of your respective car wash location.
- Support the Site Manager in tracking Crew Member hours to control labor cost.
- Provide clear and concise daily verbal reports to the Site Manager regarding daily operations.
- Assume Manager responsibilities if the Site Manager is not at work and / or unavailable.
- Demonstrate knowledge and effectively communicate with customers regarding each of the Ultimate Shine wash packages.
- Operate XPT machines, including how to read and understand the XPT cash audit report, zero XPT, and be entrusted on occasion to pull money from the XPT and make an accurate deposit.
- Develop and maintain an understanding of how Ultimate Shine Car Wash equipment works; perform maintenance on car wash equipment and troubleshoot inoperable equipment on site.
- Confirm equipment is in proper working order at all times to ensure a great car wash experience.
- Ensure that vehicles entering the tunnel are in proper condition to be washed; identify damage on a vehicle before it is sent into the tunnel.
- Once wash is complete, ensure customer satisfaction and cleanliness of vehicles.
- Properly handle customer complaints and damage claims; complete claim paperwork and follow appropriate procedures.
- Demonstrate professionalism at all times, including following the company dress code policy.
- Communicate respectfully with customers and other Team Members.
- Complete end of the month paperwork and audit.
- Guarantee completion of all daily, weekly, and monthly tasks as written on the checklist.
- Ensure general upkeep / maintenance of the grounds, facilities, and equipment.
- Work with the Site Manager to order proper inventory for chemicals, office supplies, and uniforms. Ensure items are kept in stock.
- Other duties as assigned.
This job will be expected to complete the above functions. This is not an all-inclusive list. This job may be assigned other functions or tasks. This is meant to be a general description of the most essential functions only.
Requirements (Education, Certifications, Knowledge, Skills, and Abilities
Pay, Benefits, and Perks!
Apply Today!
Spotless Brands and its affiliate brands comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact the company Human Resources department.
Spotless Brands and its affiliate brands are an Equal Employment Opportunity (EEO) employer. It is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.
Salary : $17