What are the responsibilities and job description for the Lead Site Reliability Engineer position at Ultimate Software?
Company Overview
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200 needs that best suit you and your family. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career.
About the Team :
Lead Site Reliability Engineers at UKG are critical team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance, harden and support our service delivery processes, including building and managing CI / CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering, and auto remediation.
About the Role :
Job Responsibilities :
- Engage in and improve the lifecycle of services from conception to EOL, including system design consulting and capacity planning.
- Define and implement standards and best practices related to system architecture, service delivery, metrics, and the automation of operational tasks.
- Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response.
- Improve system performance, application delivery, and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis.
- Collaborate closely with engineering professionals within the organization to deliver reliable services.
- Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem (reduce toil).
- Guide junior team members and serve as a champion for Site Reliability Engineering.
- Actively participate in incident response, including on-call responsibilities.
- Partner with stakeholders to influence and help drive the best possible technical and business outcomes.
About You :
Required Qualifications :
Preferred Qualifications :
Who We Are :
Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of Ultimate Software and Kronos, uniting two award-winning, employee-centered cultures. Our U Krewers are an extraordinary group of talented, innovative, and collaborative individuals who care about more than just work. We strive to create a culture of belonging and an employee experience filled with meaningful recognition and best-in-class rewards and benefits.
Equal Opportunity Employer :
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
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