Sr Business Systems Analyst - ERP

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With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200 needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance.

UKG is seeking an experienced Sr Business Systems Analyst to join our dynamic Digital team to play a key role in supporting and transforming our enterprise systems landscape. This role provides an opportunity to partner with UKG business functions to analyze business requirements and understand desired outcomes. As a Sr Business Systems Analyst, you will be responsible for the design, development, testing and deployment of system enhancements and new solutions that deliver business value as well as supporting existing software solutions in a complex systems landscape. Qualified candidates must possess experience conducting requirements elicitation, writing user stories, creating solution designs, and building and testing system solutions that meet the business need. Strong analytical skills, problem-solving, communication, collaboration, flexibility, innovative thinking, and self-motivation are required for success.

About the Role :

• Requirements Analysis : Lead requirements elicitation discussions with business stakeholders to understand current pain points and desired outcomes of requested solutions. Document and elaborate user stories or business requirements documents.
• Solution Vision and Roadmap : Execute responsibilities with an understanding of the product vision, strategic objectives, and priorities.
• Solution Design : Design new / enhanced systems solutions that are technically sound, deliver business value and meet desired outcomes. Lead and facilitate functional design, configuration specifications, and process and data-modeling.
• Software Development : Build, test, and implement clean, efficient, and maintainable solutions based on UKG requirements leveraging out-of-box functionality wherever possible, favoring configuration over code.
• Testing : Build testable software solutions, define and execute test cases. Provide functional solution demonstrations and lead user testing sessions when applicable that result in user acceptance.
• Architectural Design : Participate in design reviews with peers and stakeholders to assess new cross-functional designs of new features and systems, ensuring scalability, reliability, and maintainability.
• Troubleshooting : Diagnose and resolve technical issues, ensuring high-quality service operations. Engage with vendor for product issues as needed.
• Technical Collaboration : Participate in the design, development, and deployment of complex software applications and systems, ensuring they meet high standards of quality and performance.
• Project Delivery : Manage the execution and delivery of features. Collaborate with technical project managers to ensure project priorities and deadlines are met successfully on time and with quality.
• Stakeholder Management : Provide clear communication to team members and business stakeholders related to requirements, issues, and solution delivery.
• Mentorship : Provide technical mentorship and guidance to junior engineers, fostering a culture of learning and growth mindset.
• Service Health and Quality : Maintain the health and quality of services and incidents, proactively identifying and resolving issues.
• Agile Practices : Keep abreast of Agile / Scrum best practices and new trends including delivery through a DevOps Model.
• Documentation : Properly document new features, enhancements or fixes to the product and contribute to training materials.
• Innovation : Stay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement.

Basic Qualifications :

Preferred Qualifications :

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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