Call Center / Chat Agent

Our client is a leader in the automotive finance industry located downtown Detroit, and they are looking to add several Call Center / Chat Agents to the team!
**This position is 100% IN OFFICE with NO REMOTE work**
The schedule is: 9am to 6:03pm Monday through Friday

Job Description:
The position is responsible for phone and e-mail inquiries including: investigating, resolving and responding, in oral or written form, to customer inquiries.
Position understands the various vehicle service contract installment payment products and provides necessary follow-up, including initiating customer correspondence to ensure satisfaction.

Qualifications:
1 - 2 years of call center, chat agent - customer service experience within a call center setting (Preferred)
Data entry
Communication skills
Attention to detail

***This position will start on Tuesday Jan 8th***

***If interested, please email resume to for immediate consideration***

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.