What are the responsibilities and job description for the Call Center Representative position at Ultimate Staffing Services?
Our client, a international insurance organization, is looking for a Call Center Representative to join their team in the South County area! The ideal candidate will have experience with order processing in the same or similar industry!
Job Title: Call Center Representative
Location: South St. Louis County
Status: Temporary
Schedule: Mon - Fri, Days
Compensation: $19-22/hr
Overview of the Role:
- Supporting customers in starting their insurance claims.
- Recommend products based on client's needs, explaining warranties, and proving quotes/estimates.
- Serving as main point of contact for assigned Customers and Accounts, assisting with any account set-ups and management to ensure customer satisfaction.
Requirements:
- High School Diploma or equivalent required; Associates Degree or higher in Business or other related fields preferred.
- 2 years of experience managing or coordinating accounts.
- 2 years of experience in order entry and management.
- Strong computer skills.
- Professional communication skills
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Salary : $19 - $22
