What are the responsibilities and job description for the Customer Service Rep position at Ultimate Staffing Services?
Full job description
Ultimate staffing is assisting one of our clients a family-owned dairy and food distribution company seeking motivated Customer Service Representative to join their team. We are a high-volume call center (No cold calling) that revolves around the needs of our customers. We serve a wide range of customers including restaurants, schools, hospitals and nursing facilities, independent grocers, specialty retailers. We separate ourselves from competition by providing world class service and seek team members who share a passion to serve. Please reach out to us and find out how you can become a member of our team.
JOB DESCRIPTION
- Making inbound/outbound calls
- Heavy Order entry/data entry
- Speak clearly and professionally with customers
- Work independently and with a team to accomplish daily objectives
- Serves customers by providing product and service information and resolving product and service problems.
QUALIFICATIONS
- 1 year customer service experience
- Computer Proficiency
- This job requires a heavy amount of email communications. Must be proficient in email/ Outlook
- Spanish/English Bilingual is not required but a huge a plus
- Basic knowledge of Word and Excel
- Ability to multitask
- Positive Attitude
- Reliable Attendance a must
- Must be able to commute daily to Teaneck NJ
Remote : This is not a remote option, it is an in office position.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Normal Shift is 10am-6pm or possibly 11am-7pm Monday-Friday
Occasional Sunday shift available
Payrate - $21- $22/hr
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Salary : $21 - $22
