Inside Sales

Job Title: Sales Representative

Location: Hagerstown, MD

Salary: $38,000-$40,000 plus commission

Position Overview:

We are seeking a driven and dynamic Sales Representative to take charge of their own pipeline and convert initial conversations into valuable business opportunities. In this role, you will be responsible for reaching out to prospects, understanding their needs, and demonstrating how our services can help them achieve their goals. This position goes beyond just making sales calls; it focuses on creating a positive and engaging experience from the first interaction. You will have the autonomy to leverage your skills and creativity to showcase our unique value proposition and drive growth. If you're motivated to excel and make a significant impact, we would love to see what you can bring to our team.

What We Offer:

Daily sales coaching

Exclusive internal training

Competitive salary ($38,000 - $40,000 per year) plus uncapped commission

Key Responsibilities:

Establish, develop, and maintain positive business relationships with prospects and clients.

Manage and move prospects through various stages of the sales pipeline using CRM software.

Keep an up-to-date and accurate pipeline in the CRM system.

Follow up consistently with potential clients, ensuring thorough communication over extended periods.

Document all interactions with prospects and clients in the CRM notes section.

Educate potential clients on our services and how they can benefit.

Allow sales management to shadow calls and provide feedback to continuously improve.

Be available during standard business hours (9 AM to 5 PM local time) to take calls.

Leverage both internal and external resources to stay up-to-date with industry trends and offerings.

Collaborate with the sales team to generate ideas for improving client service.

Address any negative feedback from clients promptly and report it to sales management.

Ensure smooth transitions between different stages of the sales process.

Key Performance Indicators (KPIs):

Move prospects through the CRM pipeline and ensure all client details are accurately documented by the end of the day.

Maintain consistent follow-up with qualified prospects.

Update the sales stats sheet every Monday through Friday by 7 PM EST.

Ensure effective communication within the team, ensuring all necessary information is shared promptly.

Stay knowledgeable about product offerings and continually improve through training.

Follow all internal communication processes and cycles.

Requirements:

Technical sales experience (Cybersecurity, IT, Managed Services, Business Services, etc.)

Excellent communication skills, both over the phone and via video conference.

A minimum of 4 years of experience in selling to small business owners (SMBs).

Strong presentation skills.

Willingness to learn new sales processes and techniques.

Routine-driven with a structured approach to work.

Open to rapid professional growth.

Self-sufficient and able to manage time effectively.

Highly organized and able to maintain a clear and transparent pipeline that sales leadership can review.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.