A/R Collections Clerk

This position is responsible for working in Accounts Receivable and reports directly to the Credit Manager.
Standard hours are 8-5 Monday thru Friday. 2-3 days a week, you will have a late start/late end for coverage on the West coast. Hours will be 11:30-3:30 in office, then working remote until 8pm the rest of the day.

Essential Functions:
* Make collection calls, answer phone calls (large volume)
* Process and post payments from checks, ACH, credit cards, Lockbox and wire
* Approve and release customer orders held for credit review
* Review credit scores with DNBi on current and new accounts
* Resolve payment inquiries from customers
* Compose refund request letters
* Assist in the month-end statement process
* Work in compliance with the established company policies and procedures, with local, state, and federal laws and regulations
* All other duties as assigned by their manager

Qualifications:
Possess a genuine interest in the field of accounting
Proactive mindset toward work and to be self-motivated
Strong analytical, organizational and communication skills
Excellent attention to detail
Professional demeanor and also works well with other departments
Adept at speaking to customers and employees with tact and courtesy
Ability to work in a structured environment and meet deadlines
Skilled multi-tasker
Enjoy working individually and as part of a team
Willing to be seated 75% (seventy five percent) of one's day sitting at a computer
Ability to work 8 hour shifts with varying start and end-times between 8:30 a.m. - 8:00 p.m
At least three years' experience in accounts receivable/bookkeeping and knowledge of basic accounting principles
Working knowledge of Microsoft Word, Excel and Outlook

Desired Skills and Experience

Qualifications:
Possess a genuine interest in the field of accounting
Proactive mindset toward work and to be self-motivated
Strong analytical, organizational and communication skills
Excellent attention to detail
Professional demeanor and also works well with other departments
Adept at speaking to customers and employees with tact and courtesy
Ability to work in a structured environment and meet deadlines
Skilled multi-tasker
Enjoy working individually and as part of a team
Willing to be seated 75% (seventy five percent) of one's day sitting at a computer
Ability to work 8 hour shifts with varying start and end-times between 8:30 a.m. - 8:00 p.m
At least three years' experience in accounts receivable/bookkeeping and knowledge of basic accounting principles
Working knowledge of Microsoft Word, Excel and Outlook

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.