What are the responsibilities and job description for the Account Manager position at Ultimate Staffing?
Job Title : Account Manager
Location : Medford, MA
Salary : $60-70k plus commission
Position Overview :
The Account Manager will be responsible for managing and nurturing client relationships, ensuring the successful delivery of products / services, and identifying opportunities for growth. This role requires a blend of strategic thinking, client service excellence, and project management skills.
Key Responsibilities :
Client Relationship Management : Serve as the primary point of contact for assigned clients, building and maintaining strong, long-term relationships.
Project Coordination : Oversee the execution of client projects, ensuring timely delivery, quality control, and adherence to client specifications.
Strategic Planning : Develop and implement account strategies that align with client goals and business objectives.
Performance Monitoring : Track and report on project performance, providing insights and recommendations to improve client satisfaction and outcomes.
Problem Resolution : Address and resolve any issues or concerns raised by clients promptly and effectively.
Cross-Functional Collaboration : Work closely with internal teams (e.g., sales, marketing, product development) to ensure client needs are met and to leverage opportunities for cross-selling or upselling.
Client Reporting : Prepare and present regular reports and updates to clients, highlighting progress, achievements, and areas for improvement.
Qualifications :
Experience : Past experience in account management, client services, or a related field.
Skills :
Exceptional communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proven ability to manage multiple projects and meet deadlines.
Proficiency in CRM software and Microsoft Office Suite.
Analytical skills with the ability to interpret data and make strategic recommendations.
Attributes :
Customer-focused, detail-oriented, proactive, and adaptable.
How to Apply :
Interested candidates should submit their resume to Josiah Morrow at
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Salary : $60,000 - $70,000
