What are the responsibilities and job description for the Call Center Team Member position at Ultimate Staffing?
As a Phone Support Specialist with Ultimate Staffing, you will be responsible for handling high volumes of customer calls in a fast-paced call center environment.
You will work closely with our clients to understand their needs and provide solutions to their problems.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely manner
- Provide technical support and training to clients
- Update client information in our system
- Manage client accounts and create purchase orders
Requirements:
- 2 years experience in a customer-facing role
- Strong problem-solving skills and attention to detail
- Ability to work in a team environment