What are the responsibilities and job description for the Client Service Associate position at Ultimate Staffing?
We are seeking an experienced Call Center Representative to join our team at Ultimate Staffing.
In this role, you will be responsible for handling high volumes of customer calls and providing exceptional customer service.
Key Responsibilities:
- Manage high volumes of incoming calls
- Assist customers in a polite and friendly manner
- Create purchase orders and update client information in our system
- Manage client accounts and provide technical support
- Resolve customer inquiries and complaints in a timely manner
- Update internal databases while fielding calls from customers
Requirements:
- Minimum 2 years experience in a customer service setting
- Strong written and verbal communication skills
- Excellent customer service skills