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College Student Accounts Manager / Bursar

Ultimate Staffing
Glendale, AZ Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 5/10/2025

Position Overview

Ultimate Staffing Services is seeking an experienced College Student Accounts Manager / Bursar for a full-time, direct hire position in East Los Angeles. This role is crucial for managing the financial operations related to student accounts, tuition billing, and collections. The Bursar will ensure compliance with institutional policies and government regulations while providing excellent customer service to students, faculty, and staff. The salary range for this position is $97k-$118k.

Responsibilities

  • Oversee tuition billing, payment processing, and student account management.
  • Ensure timely collection of tuition, fees, and other institutional charges.
  • Administer financial aid disbursements, refunds, and account adjustments.
  • Maintain compliance with federal, state, and institutional regulations related to student financial accounts.
  • Manage student payment plans and collaborate with students to resolve outstanding balances.
  • Provide financial counseling and guidance on payment options and account holds.
  • Prepare reports and financial statements related to student accounts and revenue.
  • Work closely with the Finance, Financial Aid, and Registrar's offices to ensure accurate student financial records.
  • Supervise Bursar's Office staff, including training and performance management.
  • Implement and improve policies and procedures to enhance efficiency and service quality.

Qualifications

  • Education : Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Master's degree preferred.
  • Experience : Minimum of 3-5 years of experience in student accounts, bursar operations, or a related financial role, preferably in a higher education setting.
  • Technical Skills : Proficiency in accounting software, student information systems (e.g., Banner, PeopleSoft), and Microsoft Office Suite.
  • Soft Skills : Strong analytical skills, attention to detail, and the ability to handle sensitive financial matters with confidentiality.
  • Customer Service : Excellent communication and problem-solving skills to assist students and families with financial concerns.
  • Preferred Qualifications

  • Knowledge of federal and state regulations regarding student financial services.
  • Experience with financial aid processes and student loan programs.
  • Leadership experience in a higher education environment.
  • Work Environment

  • Office setting within a college or university.
  • Interaction with students, faculty, and staff.
  • May require occasional evening or weekend hours during peak registration and billing periods.
  • All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

    Salary : $97,000 - $118,000

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