Customer Care Logistics Coordinator

Position Title : Associate Operations Coordinator

Position Type : Temp-to-Hire

Location : Hybrid (2 weeks onsite training, then 1 day / month onsite)

Pay Range : $19.50 / hour

Job Summary :

Join a global leader in logistics and play a key role in ensuring smooth operations and customer satisfaction. As an Associate Operations Coordinator, you'll handle critical aspects of shipment management, collaborate with a dynamic team, and grow your career in a fast-paced, high-energy environment.

Key Responsibilities :

• Process shipment information, create orders, activate shipments, build and assign loads, and schedule appointments.
• Track and trace shipments, input events, and generate invoices.
• Monitor task boards and email accounts, responding promptly to customer and carrier inquiries.
• Document events following standard operating procedures (SOPs) and escalate as necessary.
• Ensure load data accuracy and adhere to company and customer standards.
• Collaborate with team members to ensure customer satisfaction and timely issue resolution.

Qualifications :

Work Schedule :

This role offers multiple flexible shift options to accommodate various schedules. Shifts may include daytime, evening, and weekend hours, with some shifts running from 4 PM to 12 AM or 8 AM to 5 PM. During the initial 2-week training period, the schedule will be Monday through Friday from 4 PM to 12 AM. After training, the position transitions to a hybrid model, requiring one day per month onsite.

Perks & Benefits :

During the Contract Period :

Health benefits, including medical, dental, and vision plans.

Upon Hire :

Comprehensive medical, dental, and vision insurance.

Why You Should Apply :

Apply Now :

If you're detail-oriented, customer-focused, and ready to launch your career in logistics, we'd love to hear from you!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Salary : $20