Customer Service - Bilingual

We have a fantastic, growing client in Concord, NH, looking for a skilled Bilingual Customer Service Specialist to join their dynamic team. If you've worked in an office setting and are ready to take your career to the next level, this is the role for you! We're seeking someone with great communication skills, a strong work ethic, and the ability to thrive in a fast-paced environment. Please apply today!!!

POSITION DETAILS:

• Location: Concord, NH (100% onsite)
• Schedule: 8:00 AM - 5:00 PM (1-hour lunch)
• Type: Direct Hire / Permanent, Full-Time
• Hourly Pay: $22.00 - $24.00, depending on experience

WHAT'S IN IT FOR YOU?

• Join a growing and reputable law firm with opportunities for career advancement.
• Competitive Medical, Dental, and Vision Insurance to keep you healthy and happy.
• 401K with Match to help you plan for your future.
• Work in a supportive, fast-paced environment where you can learn and grow!

YOUR ROLE:

• Be the first point of contact for potential new clients by handling a high volume of calls and emails.
• Guide clients through the intake process from start to finish-ensuring a seamless experience.
• Accurately record client information into the database (your attention to detail will shine!).
• Maintain strict client confidentiality at all times.

WHO WE'RE LOOKING FOR:

• Bilingual in English/Spanish
• 1-2 years of experience in a legal or office setting.
• Strong communication skills, both written and verbal.
• Proficient in Microsoft Office (Outlook, Word, Excel), with a willingness to learn new systems.

If you're looking for a rewarding role with great growth potential, apply today! We can't wait to see how you'll contribute to this amazing team! 🙌

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.