Failure Analysis Technician opening in Santa Clara

The HARDWARE Failure Analysis Engineer uses procedures and instructions to initiate the analysis process when product failure occurs. Investigations are researched for root causes with analysis documented, recorded, and communicated internally and with the client company. Responsible for first level failure analysis on Customer returned Server / Workstation computers.Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned. Data Analysis / Communication / Issue Resolution - Prevention - 90% of Job

• Have appropriate knowledge with the various systems, tools, and procedures used in failure analysis.
• Be proficient in a large number of applications used for database management and reporting.
• Visual mechanical inspection (VMI) of Computer Systems, computer components (Power Supply, DIMM, CPU, NIC, SSD, Motherboards, etc.) and / or subcomponents
• Follows procedures and diagrams in performing engineering change orders, as required
• Completes component level trouble shooting (capacitor, resistors, fuse, IC, diode, etc.) and failure analysis
• Tests, troubleshoots and repairs complex system failures, as required
• Assembly & disassembly of units, computer components and subcomponents
• Skilled in communication, problem solving, and applying experience and expertise.
• Complete sample analysis for equipment and process qualifications.
• Identify optimum analytical approaches critical to problems.
• Conduct innovative use of new analytical tools, equipment and methodologies.
• Develop records and perform various failure analysis on systems and components to identity root cause.
• Develop formal failure analysis data reporting and present internally and to client. Requires communication with Asia team in emails and conference calls.
• Work inside customer lab.
• Other duties as assigned. Team Leadership - 10% of Job
• Responsible for maintaining a positive work environment while supporting the company's culture.
• Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.
• Maintains and strengthens internal, external customer, and supplier relationships. Communicates and works well with all business partners.
• Ensures inventory management and merchandise allocation flows product through the warehouse in the most cost efficient and productive manner. Education and / or Experience
• Bachelor's degree in Electronics, Mechanical / Electrical Engineering, Computer / Server repair or other related field. Will accept Associates degree with experience in product engineering.
• Comprehensive computer knowledge is essential.
• Ability to use electronic test equipment (oscilloscopes & multi-meters, etc.)
• Remain current on developments in field(s) of expertise, regulatory requirements, and a comprehensive knowledge of the Client's products, markets, and objectives as well as industry trends.
• Must be able to speak English. Able to speak Mandarin Chinese is a plus.Edit General DescriptionResponsibilities

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.