Demo

Field Service Technician - Kalamazoo, MI

Ultimate Staffing
Kalamazoo, MI Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/11/2025

Our client, located in Kalamazoo, MI , is looking for a Sr Field Servicre Technician will provide quality installation, inspections, maintenance and repair service for hoist and crane equipment. A Senior Service Technician will also uphold the highest level of professional integrity and ethics as required to instill customer confidence and continued success in service. Apply Today!

Duties & Responsibilities

  • Service overhead crane systems and hoists by performing quality installations.
  • Perform OSHA equivalent inspections; documenting and completing warranty work; troubleshooting breakdowns.
  • Perform preventive maintenance; and respond to emergency service / breakdown calls.
  • Support customers by effectively interfacing with customer and office in repairing equipment as needed.
  • Perform electrical and / or mechanical adjustments or repairs with or without engineered drawings.
  • Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; and recommending system improvements.
  • Document service and installation actions by completing forms, reports, and inspection checklist.
  • Maintain professional presentation, timeliness, appearance, and organization in all areas.
  • Develop a working knowledge of Federal, State, and local codes for overhead cranes and hoists.
  • Responsible for company equipment including, company vehicle(s), tools, etc.

Requirements

Education & Qualifications

  • 5 or more years' troubleshooting cranes and hoist equipment is required.
  • Experience with 3-phase motors, VFDs, contactors, and circuits.
  • Previous overhead crane and scissor lift experience required.
  • Associate's degree with concentration in Industrial Electrician, Electro-Mechanical Technology, preferred.
  • Ability to work at height, in extreme temperature and noisy locations. This is a physically demanding job involving standing, walking, sitting and the ability to lift 50-100lbs.
  • Perform inspections to OSHA criteria.
  • Ability to work independently.
  • Capable of dealing directly with the customer and representing self and company in a professional manner.
  • Communication skills both internally and externally, informing both the company and the customer the status of the job.
  • Quality and results driven while maintaining a safety mindset.
  • Required to use own hand tools and meter.
  • Must have a valid driver's license with a good driving record.
  • All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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