Field Service Technician

Our client is seeking a dedicated and skilled Field Security Systems Service Technician to join their team. The ideal candidate will have hands-on experience with access control systems, CCTV, IP / network cameras, security / fire alarms, and intercom systems. This role offers opportunities for professional growth, including factory and manufacturer certification training, and the chance to work with cutting-edge integrated systems.

Location : Andover, MA (Service Technicians work within a 1-hour radius from the office)

Employment Type : Full-Time / Permanent

Salary : $62,400 - $83,200

Key Responsibilities :

• Install, program, maintain, and replace various security systems, including access control, CCTV, alarms, and intercom systems.
• Configure and maintain hardware, software, and networked systems to ensure seamless operation.
• Troubleshoot and resolve technical issues related to system functionality, hardware, and software.
• Perform regular system backups and implement security measures to protect data integrity.
• Monitor system performance and identify opportunities for optimization.
• Collaborate with clients and team members to ensure systems meet customer needs and expectations.
• Provide end-user training and technical support to ensure efficient system use.

Minimum Skills and Qualifications :

Additional Perks :

If you're a motivated professional passionate about security & safety, we'd love to hear from you! Apply today to be part of a team committed to excellence.

Desired Skills and Experience

Install, program, maintain, and replace various security systems, including access control, CCTV, alarms, and intercom systems.

Configure and maintain hardware, software, and networked systems to ensure seamless operation.

Troubleshoot and resolve technical issues related to system functionality, hardware, and software.

Perform regular system backups and implement security measures to protect data integrity.

Monitor system performance and identify opportunities for optimization.

Collaborate with clients and team members to ensure systems meet customer needs and expectations.

Provide end-user training and technical support to ensure efficient system use.

Minimum Skills and Qualifications :

Education & Experience : High School diploma / GED required; 2-5 years of field service or installation experience preferred.

Licenses & Certifications : Systems Technician or Electrical License is required.

Technical Knowledge : Proficiency with intrusion alarms, IP / CCTV systems, access control, networking, computer skills, and software installations.

Preferred Experience : Certifications or familiarity with systems like American Dynamics, Genetec, Milestone, Lenel, Software House, S2, SQL databases, IP networking, and Windows software configuration.

Strong communication skills and the ability to build long-term, positive relationships with clients.

Career-oriented, hardworking, and professional demeanor.

Additional Perks :

Company-provided truck and gas card.

Service area restricted to within a 1-hour radius from the office

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated

Los Angeles county

to the extent our customers

require

a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Salary : $62,400 - $83,200